(Senior) Product Manager

The mission if you choose to accept it

We’re building the #1 operating system globally for the hospitality industry

We’re Nory, an AI-powered operating system for multi-site restaurants and bars. We help our customers double their profitability, reduce their carbon footprint and offer better working environments for their teams.

Our CEO Conor founded and scaled Mad Egg, one of the fastest growing restaurant groups in Ireland. Having felt the pain of hacking together a mix of “market leading” restaurant management systems, spreadsheets and paper print-outs, he set out to build the solution he wished he had from day one: Nory.

Founded in 2021, we’ve revolutionized the restaurant management category by offering AI-powered insights, inventory management & people management in a single operating system. It’s why we’ve already become the leading all-in-one restaurant operating system in the UK & Ireland.

Since then, we’ve grown to over 50 people across Ireland, the UK & Spain. In 2024, we raised a $16M Series A from Accel Partners (investors in top companies like Facebook, Slack, Spotify, Linear, and more). We’re growing fast & getting ready to scale in order to fulfill our mission of becoming the #1 operating system globally for the hospitality industry.

Your mission

Managing people across multiple restaurant locations is tough. Managing schedules, labor costs, and compliance only grows more complex with each added site. When you’re not on top of staffing, it hurts both your bottom line and your customers’ experience. That’s why we’ve built AI-powered scheduling tools and mobile-first apps to take the pressure off, so restaurant operators can focus on delivering great service.

We’ve already made a real impact for small-and-medium size teams, but larger enterprise chains bring new challenges—and far bigger opportunities. We’re not out to churn out yet another HR platform; we want to deeply understand how restaurants operate and build solutions that genuinely make life easier for operators, managers, and employees. With the rise of AI, we also have a unique opportunity to build one of the first truly AI-native HR platforms—and we intend to seize it.

As the Product Lead for Workforce Management, you’d be at the center of it all—building new products from 0 to 1 as well as scaling and perfecting our existing product lineup. You’ll collaborate with engineers, designers, sales, and marketing to bring great products to life and make sure our customers love what we build.

This role isn’t for everyone – we set a high bar for what we build. But if you love to solve hard problems and deliver delightful products our customers can’t live without, you’ll thrive here!

Your profile

What a good fit looks like

We’re looking for exceptional builders—people who have a proven track record of creating and scaling great products. You have 4+ years of Product Management experience and have worked closely with designers and engineers to take products from “0 to 1” and scale them “1 to 10.” Ideally, you’ve done this at a B2B SaaS startup or scale-up during a period of rapid growth. Bonus points if you’ve started your own company or built your own products —we have a soft spot for ex-founders who know what it takes to build something from scratch.

The ideal candidate will have all or most of the following attributes:

• Strong systems thinking. You have a strategic mind and you think in systems. This helps you create winning strategies that focus the critical points of leverage or “10x” decisions that will really move the needle for your product. You obsess about how to differentiate your products to build sustainable, long-term moats.
• Goal-oriented. You care about impact, not just ticking boxes. You’re always focused on driving measurable outcomes. You know how to set clear goals, prioritize what matters, and get the team moving in the right direction.
• Deeply analytical. You love digging into data to figure out what’s really going on. You’re great at spotting trends and turning insights into actions that drive results. You back your decisions with solid analysis. Ideally, you’re proficient in SQL.
• Superb product sense. You’re right a lot about what the team should build next, even when you don’t have data. You have strong intuitions about what customers will love, particularly in “0 to 1”, ambiguous problem spaces.
• Great communicator. You are adept at synthesizing ambiguous inputs into clear outputs. You’re great at simplifying complex concepts for any audience. You write clearly.
• High agency. You don’t sit around waiting for instructions or the perfect conditions to get started. When something needs to get done, you take ownership and you make it happen. You’re resourceful, proactive, and thrive in ambiguous situations where the path forward isn’t always clear.
• Bonus points:
  • You are technical.
  • You have worked in restaurants or restaurant tech before (and you love the space!)

Why us?

What you can expect

This is a unique opportunity to join a high-growth startup before we scale. Our product solves increasingly painful problems for the hospitality industry and we can barely keep up with the increasing demand. The Nory team is currently ~50 strong and our Product, Design & Engineering team comes from top tech companies like Intercom, TravelPerk, Deel, Deliveroo or Etsy.

You would be reporting to Raph, Head of Product. Before joining Nory, Raph built and sold Albatross to TravelPerk, where he helped scale the business from $3M to $200M ARR and a $2.5B valuation in 4 years.

We have lots to do and great ambitions, and we take good care of our people:

• Stock options
• 35 days of paid leave per year (25 holidays + 10 flexible bank holidays)
• Health Insurance
• Pension
• High quality laptop and tools to get the job done
• Budget for your home office workspace
• Access to a coworking space if you prefer not to work from home across Dublin, London or Barcelona.
• Annual personal development budget
• Regular workshops, presentations and learning sessions
• Quarterly events and team get-togethers

We hire humans. We are a distributed and diverse team from various backgrounds and want to keep it that way – we value people’s individuality and are committed to keeping Nory an inclusive workplace where everyone can do their best work. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Too often, people think they’ll only be considered for a role if they meet 100% of the qualifications. On top of that, some of us are more confident than others. If you’re excited about our mission and feel like the description above speaks to you, you should still seriously consider applying. We’re rooting for you!

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