Senior Product Engineer - Workforce Management in London

Let’s fix hospitality, for good. Hospitality is tough – margins are thin, waste is high, and teams are stretched. But it doesn’t have to be this hard. That’s why we built Nory. Our CEO, Conor, knows the pain first-hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling “market-leading” systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he’d had from day one. Nory is an all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it’s operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins.

Fresh off a Series B led by Kinnevik, we’ve grown to 80+ people across Ireland, the UK, Spain and recently, New York – and demand is scaling faster than we ever imagined.

The role: We’re now looking for a Senior Product Engineer to join our growing Workforce Management team. In this role, you’ll own and deliver critical, high-impact features that empower hospitality teams, improve scheduling accuracy, and help restaurants operate efficiently and sustainably.

You’ll work with technologies including: Python, React, TypeScript, Node.js, FastAPI, AWS (ECS, RDS, SQS), PostgreSQL, Docker.

What you’ll be doing: Our teams are cross‑functional with a high degree of autonomy and responsibility for their product. As a Senior Product Engineer, your role goes further than that of a software engineer – you will literally engineer the product: apply your deep understanding of technology and the domain to plan, design, build, test, ship, support and operate the WFM product across the entire stack to solve real problems and add vital value for our customers every day.

• You will collaborate closely with designers, customer success and other engineers to enhance the product and the system behind it in a tight feedback loop with leadership, production and our customers.
• Create sophisticated labour forecasting tools to predict staffing needs. We’re using ML/AI to help our customers anticipate demand fluctuations and schedule the right staff, at the right time, always.
• Evolve our data model to support complex scheduling patterns, labour rules, and compliance requirements. The workforce management domain covers everything from schedule building to legislative compliance.
• Collaborate with our Data team on scheduling AI that balances business needs, employee preferences, and labour laws. We’re solving complex optimisation problems to create efficient schedules while prioritising staff wellbeing.
• Integrate with payroll and HR systems to create a seamless experience across the employee lifecycle. This involves building robust APIs and data pipelines that securely handle sensitive personnel data.
• Build out our payroll product to help customers run payroll with higher accuracy and fewer manual steps. This includes end‑to‑end integrations across systems so the whole flow is consistent, reliable, and closer to an autopilot experience for operators.
• Support our US expansion by working closely with Product and Sales to unblock customer needs, ship the right capabilities for the market, and iterate quickly based on real customer feedback.

What you’ll bring:

• Full‑Stack Technical Depth: Solid production‑level capabilities in both frontend and backend. You’re comfortable with modern frameworks, APIs, and databases.
• Systems Thinking & Design: You contribute to technical architecture, design scalable systems, and take a long‑term view of platform evolution.
• Product & Customer Mindset: You seek to understand customer problems, shape solutions that drive value, and proactively improve the user experience.
• Ownership, Autonomy & Start‑up Readiness: You act with urgency, thrive in ambiguity, and proactively unblock yourself and others to maintain momentum.
• Collaboration & Communication: You work effectively across functions, communicate with clarity, and support a remote‑friendly, async culture.
• Learning Mindset: You embrace feedback, pursue growth, and contribute to a culture of continuous learning and improvement.

Bonus points if you have:

• Experience in scheduling systems, labour compliance, or real‑time communication tools.
• Exposure to AI/ML applications, hospitality tech, or HR/payroll platforms.
• Prior experience mentoring engineers or influencing team culture and standards.

If you’re excited by what we’re building, we’d love to hear from you, even if you don’t tick every box.

What you’ll get in return:

• Remote‑first working environment – please note you must have the right to work in the UK/EU without sponsorship to be considered for this role.
• Competitive salary depending on experience.
• Meaningful equity – at Nory everyone is an owner!
• 35 days of paid leave per year.