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- Tasks: Own and optimise revenue systems, ensuring smooth operations from lead to cash.
- Company: Join Nory, a fast-growing startup revolutionising the hospitality industry.
- Benefits: Enjoy equity, generous leave, health insurance, and a personal development budget.
- Why this job: Make a real impact in a dynamic environment while shaping the future of hospitality.
- Qualifications: 4-7 years in Revenue Operations with strong SQL skills and CRM experience.
- Other info: Diverse team culture focused on collaboration and growth.
The predicted salary is between 36000 - 60000 £ per year.
We're on a mission to help the hospitality industry double its profitability, reduce its carbon footprint, and create better working environments for its teams. Our CEO, Conor, founded and scaled Mad Egg – one of the fastest-growing restaurant groups in Ireland. After years of juggling "market-leading" systems, spreadsheets, and paper printouts, he set out to build the solution he wished he had from day one: Nory.
Nory is a powerful, modern restaurant management system. It combines real-time data with AI predictive analytics to help restaurants operate with consistency, certainty and profitability. From food prep to forecasting, Nory puts operators in control of their margins.
Now, with demand growing faster than we imagined – and a recent Series B led by Kinnevik – we’re scaling fast. We’ve grown to a team of 70+ across Ireland, the UK and the US, and we’re just getting started. We’ve recently brought in our first VP Finance and are strengthening our operational foundations as we prepare for the next stage of scale. As part of this, we’re hiring our first Revenue Operations Manager to report into the Head of Operations, with close working relationships with Finance and GTM leadership.
This is a foundational builder role. You will architect and own the revenue operating system - the tooling, data layer, automation and integrations that power our GTM engine from first lead through to cash in the bank. Your mandate is to turn a fast-growing, multi-region GTM motion into a scalable, reliable and highly automated revenue platform.
The ideal candidate will be based in London and enjoy working hybrid, coming to the office 2–3 days per week.
What you’ll be doing:
- Own the revenue platform and systems
- Own the end-to-end GTM systems architecture across our CRM, outbound tools, billing, and data pipelines
- Define CRM schema, lifecycle models, data standards, integrations and automation roadmap
- Ensure reliability, scalability and long-term maintainability of revenue systems
- Build automation and scalable workflows
- Design automated workflows that eliminate manual work and operational risk
- Standardise handoffs across Marketing, Sales, CS, Finance
- Improve speed, data quality and consistency as we scale internationally
- Partner with Growth to enable experimentation on top of the platform
- Own revenue data, analytics and forecasting foundations
- Own the revenue data model across CRM, billing and downstream systems
- Write SQL and build trusted datasets for pipeline, forecasting, bookings, churn and expansion
- Build scalable dashboards and self-serve reporting for GTM and leadership
- Partner with Finance to align operational and financial reporting
- Design GTM operating structure
- Own territory models, routing logic, pipeline structure and lifecycle definitions
- Ensure process changes are reflected correctly in systems, automation and reporting
- Use data and systems thinking to identify bottlenecks and operational friction
- Own quote-to-cash systems
- Own system design and data flow from quote-to-cash
- Standardise deal structures, pricing logic, approvals and data capture
- Reduce billing errors and revenue leakage through better system design
- Partner with Finance on controls and scalability (without owning accounting execution)
- Partner cross-functionally
- Work closely with Growth, Product Marketing and Sales leadership to support sales enablement
- Enable teams with strong tooling, dashboards and clean data
- Act as a trusted technical operator for GTM and Finance leadership
What you’ll bring:
- Revenue Operations experience: 4–7+ years in RevOps, Sales Ops or GTM Ops roles in a B2B SaaS or tech scale-up environment
- Hands-on ownership of a CRM (ideally HubSpot) and complex GTM tooling
- Experience working closely with Finance on quote-to-cash, billing inputs, and revenue data quality, without owning accounting or collections
- Strong SQL skills and comfort working with data models and pipelines
- Experience designing automation, integrations and scalable workflows
- Experience partnering closely with Sales, Marketing, CS and Finance
- Bias for action: You move fast, prioritise impact, and balance speed with rigour
If you’re excited by what we’re building, we’d love to hear from you – even if you don’t tick every box.
How we work:
Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win, together.
These are the values we live by:
- We serve up impact with a side of profit
- We prioritise speed of service
- We act like owners
- We win as a crew
What you’ll get in return:
- Meaningful early-stage startup equity
- 35 days of paid leave per year (including bank holidays)
- Comprehensive private health insurance
- Enhanced parental leave and baby loss support
- Learning & development culture – €1000 personal annual budget + quarterly book budget
- €250 home office workspace budget
- Regular team offsites & socials
- And much more
We hire humans. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table.
Revenue Operations Manager in London employer: Nory
Contact Detail:
Nory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality and tech sectors, especially those who work at Nory or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by diving deep into Nory's mission and values. Show us how your experience aligns with our goals of improving profitability and sustainability in hospitality. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you’ve got experience with CRM systems or SQL, be ready to share specific examples of how you’ve used these tools to drive results. We want to see your impact in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and making a difference in the hospitality industry.
We think you need these skills to ace Revenue Operations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in Revenue Operations. We want to see how your skills align with our mission to revolutionise the hospitality industry!
Showcase Your Data Skills: Since this role involves a lot of data management, don’t forget to mention your SQL skills and any experience you have with CRM systems. We love seeing candidates who can turn data into actionable insights!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits our culture and values, so don’t be afraid to show us who you are and what drives you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team!
How to prepare for a job interview at Nory
✨Know Your Revenue Operations Inside Out
Before the interview, make sure you’re well-versed in revenue operations principles. Brush up on your knowledge of CRM systems, especially HubSpot, and be ready to discuss how you've previously owned and optimised these systems. This will show that you understand the role's requirements and can hit the ground running.
✨Showcase Your Data Skills
Since this role involves a lot of data management, be prepared to demonstrate your SQL skills. Bring examples of how you've built trusted datasets or dashboards in the past. This will not only highlight your technical abilities but also your understanding of how data drives revenue operations.
✨Emphasise Cross-Functional Collaboration
This position requires working closely with various teams like Sales, Marketing, and Finance. Think of specific instances where you’ve successfully collaborated across departments to achieve a common goal. Sharing these experiences will illustrate your ability to act as a trusted operator and build strong relationships.
✨Align with Company Values
Familiarise yourself with Nory’s values and be ready to discuss how your work ethic aligns with them. Whether it’s prioritising speed, acting like an owner, or winning as a crew, showing that you resonate with their culture will set you apart as a candidate who fits well within their team.
