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- Tasks: Support families through one-to-one sessions and group facilitation.
- Company: Join Norwood, the UK's oldest Jewish charity, empowering neurodiverse families since 1795.
- Benefits: Enjoy flexible hours, 21 days leave, a pension scheme, and discounts.
- Why this job: Make a real impact by helping families thrive and navigate challenges with support.
- Qualifications: NVQ Level 3 or equivalent; experience with neurodiverse children is essential.
- Other info: Flexible working hours with some evening and weekend sessions required.
The predicted salary is between 32868 - 36519 £ per year.
Job Title: Family Support Worker
Accountable to: Family Support Team Manager
Location: Kennedy Leigh Family Centre, Hendon
Salary: £32,868 – £36,519 per annum pro rata (full time equivalent at 35 hours per week)
Hours: 21 hours per week – flexible across the week with some out of hours work (e.g. evenings and weekends) required to deliver particular courses or sessions
Contract: Permanent
About the role
We\’re seeking an experienced Family Support Worker to join our dedicated Children & Family Services team, where you’ll provide high quality, professional tailored support to families through one-to-one sessions, facilitated peer groups, plus parenting and educational programmes. You’ll work alongside families as they face challenges, celebrate achievements, and navigate change with warmth, respect, and practical guidance.
In line with Norwood’s vision to support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives, we believe every family deserves the right support to navigate the experiences of raising a neurodivergent child, with our services designed to meet individual needs rather than focus solely on a diagnosis. As a Family Support Worker, you’ll play a key role in empowering parents and carers to feel confident, supported, and equipped, helping families to thrive!
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK, and has been privileged to receive Royal Patronage since 1815. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
Norwood works with local authorities, to deliver wide-ranging services including residential and supported living accommodation and short-breaks facilities, as well as a range of support groups aimed at the whole family, not just the individual.
Benefits at Norwood
Workplace Pension Scheme: Plan for your future with confidence
21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
Employee Assistance Programme: We care about your well-being
£300 When You Introduce a Friend: Spread the word and reap the rewards
Free Eye test & Eyewear allowance
Access to ‘Blue Light’ discount scheme
Cycle to work scheme
Excellent career progression pathway
Duties and Responsibilities
One-to-one family support
Group facilitation and parent education
Supporting transitions
Safeguarding and collaborative working
Record keeping and reflective practice
Co-production and family voice
Professional development and supervision
Essential Skills and Experience:
NVQ Level 3 or equivalent qualification
Knowledge of neurodiversity and neurodevelopmental disability, the challenges they face and how families can support their children at different life stages
Experience working with neurodiverse children, young people and those transitioning into adulthood in an early years, youth work or family support setting
Knowledge/awareness of reasonable adjustments, strategies and supportive mechanisms to meet the needs of neurodiverse children and young people
Ability to provide reliable support to parent/carers and to act with integrity
Clear communication skills and an ability to professionally represent Norwood both internally and externally
Strong organisational skills, with an ability to manage a diverse workload with competing demands
Ability to plan programmes and facilitate groups to meet the needs of neurodiverse children and young people
Clear verbal and accurate written skills with the ability to write and present clear and comprehensive reports
Experience in safeguarding children, data protection, equal opportunities and diversity legislation and best practice
If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch.
We reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.
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Family Support Worker employer: Norwood
Contact Detail:
Norwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Familiarise yourself with Norwood's mission and values. Understanding their commitment to supporting neurodiverse children and families will help you align your approach during interviews and discussions, showcasing your passion for the role.
✨Tip Number 2
Network with current or former Family Support Workers at Norwood or similar organisations. They can provide valuable insights into the role and the specific challenges faced, which can help you prepare for potential interview questions.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to support families, particularly those with neurodiverse children. Highlighting specific situations where you've made a positive impact will make you stand out.
✨Tip Number 4
Stay updated on best practices in family support and neurodiversity. Being knowledgeable about current trends and strategies will not only impress during interviews but also show your commitment to professional development in this field.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Family Support Worker. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Emphasise any previous experience working with neurodiverse children or in family support settings. Use specific examples to demonstrate your ability to provide tailored support and facilitate group sessions.
Showcase Your Skills: Clearly outline your qualifications, such as NVQ Level 3 or equivalent, and any relevant training. Mention your communication skills, organisational abilities, and experience in safeguarding, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting families and your understanding of the challenges they face. Make sure to convey your commitment to Norwood's vision and how you can contribute to their mission.
How to prepare for a job interview at Norwood
✨Show Your Understanding of Neurodiversity
Make sure to demonstrate your knowledge of neurodiversity and the challenges faced by families with neurodevelopmental disabilities. Share specific examples from your experience that highlight your ability to support these families effectively.
✨Highlight Your Communication Skills
As a Family Support Worker, clear communication is key. Be prepared to discuss how you have successfully communicated with parents, children, and other professionals in previous roles. Use examples that showcase your ability to convey complex information in an understandable way.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you had to navigate difficult conversations or support families through transitions, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
The role requires managing a diverse workload, so be ready to discuss how you prioritise tasks and stay organised. Provide examples of how you've successfully managed competing demands in previous positions, ensuring you can meet the needs of families effectively.
