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- Tasks: Manage patient inquiries and support clinical staff in a friendly GP practice.
- Company: Norwood Surgery, a supportive and welcoming healthcare team.
- Benefits: Flexible hours, positive work environment, and the chance to make a difference.
- Other info: Great opportunity for personal growth in the healthcare sector.
- Why this job: Join a caring team and contribute to improving patient care every day.
- Qualifications: GCSEs in English and Maths, plus customer service experience.
The predicted salary is between 12 - 15 £ per hour.
Norwood Surgery in Sefton is looking for a part-time Medical Receptionist/Administrator to join their friendly and supportive team. This role requires excellent communication skills and experience in a customer-facing environment.
Responsibilities include:
- Managing patient inquiries
- Maintaining patient information
- Supporting clinical staff
Applicants should have GCSEs in English and Maths and knowledge of medical terminology, as well as familiarity with GP clinical systems. This position offers a chance to contribute positively to patient care.
Part-Time Medical Receptionist & Admin - GP Practice employer: Norwood Surgery
Contact Detail:
Norwood Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Medical Receptionist & Admin - GP Practice
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Norwood Surgery. Familiarise yourself with their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your communication skills and customer service experience make you a great fit for the Medical Receptionist role.
✨Tip Number 3
Show off your tech skills! If you have experience with GP clinical systems or any relevant software, be sure to mention it during your interview. Highlighting your familiarity with medical terminology can also give you an edge.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Part-Time Medical Receptionist & Admin - GP Practice
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about interacting with patients and the clinical team, make sure to highlight your excellent communication skills in your application. Use examples from your past experiences to demonstrate how you've effectively managed inquiries or resolved issues.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your CV and cover letter to reflect the specific requirements of the Medical Receptionist role at Norwood Surgery. Mention your experience in customer-facing roles and any relevant knowledge of medical terminology or GP systems.
Highlight Your Qualifications: Make sure to clearly list your GCSEs in English and Maths, as these are essential for the role. If you have any additional qualifications or training related to healthcare or administration, be sure to include those too!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Norwood Surgery
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Being familiar with common terms used in a GP practice will show that you understand the environment and can communicate effectively with both patients and clinical staff.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in a customer-facing role. Highlight how you managed inquiries or resolved issues, as this will demonstrate your ability to handle patient interactions with care and professionalism.
✨Familiarise Yourself with GP Clinical Systems
If you have experience with specific GP clinical systems, make sure to mention it. If not, do a bit of research on common systems used in practices. This shows initiative and a willingness to learn, which is crucial for supporting clinical staff.
✨Practice Your Communication Skills
Since excellent communication is key for this role, consider doing mock interviews with a friend or family member. Focus on clear and concise responses, as well as active listening skills, to ensure you convey your points effectively during the actual interview.