Support Worker - Firs

Support Worker - Firs

Full-Time No home office possible
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At a Glance

  • Tasks: Support adults with neurodevelopmental disabilities in daily activities and personal care.
  • Company: Norwood is the UK's oldest Jewish charity, empowering neurodiverse individuals since 1795.
  • Benefits: Enjoy a competitive pay rate, 25 days leave, NVQ qualifications, and wellness support.
  • Why this job: Make a real difference in people's lives while working in a compassionate community.
  • Qualifications: Experience with neurodevelopmental disabilities and a valid driver's license required.
  • Other info: Join a supportive team that values diversity and personal development.

Support Worker – The Firs, Ravenswood, Berkshire

Salary: £13 per hour / £26,434.98 per annum
Hours: 36 per week
Shifts: Typically, 07:00 – 21:00, with a 1‑hour unpaid break
Location: Crowthorne, RG45 6BQ

About the Role

We’re looking for passionate Support Workers to join the team at The Firs, a welcoming residential home within Ravenswood Village. You’ll support adults with moderate learning disabilities and other complex needs, helping them live safe, connected and fulfilling lives. This role is hands‑on, rewarding, and rooted in genuine relationships and teamwork.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

About The Firs

The Firs is a large two‑storey home based within the Ravenswood Estate, supporting eight adults aged 40s to 70s with moderate neurodevelopmental disabilities, including learning disabilities, autism, epilepsy, mobility needs, and in one case, hearing loss. All residents are verbal and communicate in English, though some benefit from visual cues or simplified language. People living at The Firs enjoy a busy and sociable lifestyle. Hobbies include music, art, swimming, shopping, trains, buses, community outings, and holidays. Most individuals require 1:1 support, with some needing 2:1 assistance for personal care and transfers. Shifts typically run from 07:00 to 21:00 and are built around each person’s preferences, routines and activity plans. You’ll be joining a stable and values‑led team committed to Kindness, Respect, Belonging, and Empowerment.

Your Day‑to‑Day

  • Support people with personal care, eating, laundry, and daily routines
  • Help people enjoy their hobbies and community activities
  • Assist with shopping, appointments, and holidays
  • Support individuals with communication and engagement
  • Help manage medication and individual support plans
  • Drive the home vehicle for outings and appointments (if you’re a driver)

Experience, Qualifications & Training

Essential:

  • Experience supporting adults with learning disabilities or autism
  • Awareness of safeguarding and person‑centred careAble to commit to full‑time hours, including weekends

Desirable:

  • Experience with epilepsy, mobility support, or hearing impairment
  • Knowledge of active support and Dignity in Care principles
  • Full, clean UK driving licence

We welcome applications from those new care. You’ll receive a tailored induction, including shadowing and time to learn routines, to help you thrive.

We believe great support starts with great staff. Here’s what we offer: £13.00 per hour (plus overtime at £14.30 and Bank Holidays at £19.50)

  • Fully funded induction and training
  • 25 days annual leave + 8 Bank Holidays (FTE)
  • Enhanced parental pay
  • Employee Assistance Programme
  • Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
  • Cycle to Work scheme
  • £300 refer‑a‑friend bonus
  • Free on‑site parking
  • A supportive, experienced team and management

We are a kind and compassionate community. Empowerment and respect are at the heart of everything we do and believe in at Norwood.

If you are positive and resilient and a force for good, we are for you!

We strive for excellence and to make a real difference to the lives of the people we support. Our team is one of our biggest assets.

We nurture a supportive environment for our people, with tailored training and career development at all levels.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyone\’s different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

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Support Worker - Firs employer: Norwood Ravenswood

Norwood is an exceptional employer, offering a supportive and compassionate work environment for those passionate about making a difference in the lives of adults with neurodevelopmental disabilities. Located in the vibrant community of Crowthorne, employees benefit from comprehensive training, career development opportunities, and a generous benefits package including 25 days of annual leave, a workplace pension scheme, and an Employee Assistance Programme. Join us to be part of a dedicated team that values empowerment, respect, and the unique contributions of every individual.
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Contact Detail:

Norwood Ravenswood Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - Firs

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with neurodevelopmental disabilities. Understanding conditions like autism and epilepsy will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Highlight any relevant experience you have in social care or support work during your conversations with our recruitment team. Sharing personal stories about how you've made a difference in someone's life can really resonate.

✨Tip Number 3

Demonstrate your commitment to continuous learning by mentioning any training or qualifications related to health and social care. This shows that you're proactive and dedicated to improving your skills.

✨Tip Number 4

Be prepared to discuss your approach to teamwork and communication, as these are crucial in a supportive environment. Share examples of how you've worked collaboratively with others to achieve positive outcomes.

We think you need these skills to ace Support Worker - Firs

Compassionate Care
Communication Skills
Experience with Neurodevelopmental Disabilities
Personal Care Assistance
Medication Administration
Life Skills Teaching
Household Management
Driving License and Car Access
Teamwork
Problem-Solving Skills
Empathy
Adaptability
Patience
Organisational Skills

Some tips for your application 🫡

Understand the Role: Before applying, take time to thoroughly read the job description. Understand the responsibilities of a Support Worker and how your skills and experiences align with the needs of Norwood.

Tailor Your CV: Customise your CV to highlight relevant experience in social care, particularly with neurodevelopmental disabilities. Include specific examples of how you've supported individuals in similar roles.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for social care and your commitment to making a difference. Mention why you want to work at Norwood specifically and how you can contribute to their mission.

Showcase Your Personal Qualities: In your application, emphasise personal qualities such as compassion, patience, and resilience. Provide examples of situations where these traits have helped you succeed in supporting others.

How to prepare for a job interview at Norwood Ravenswood

✨Show Your Passion for Social Care

Make sure to express your genuine interest in social care and the impact it has on individuals' lives. Share personal experiences or motivations that led you to apply for the Support Worker position at Norwood.

✨Demonstrate Relevant Experience

Highlight any previous experience you have working with adults with neurodevelopmental disabilities, such as autism or epilepsy. Be prepared to discuss specific situations where you made a positive difference in someone's life.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past where you successfully supported someone in need, and be ready to explain your thought process.

✨Emphasise Teamwork and Communication Skills

As a Support Worker, you'll be part of a team. Discuss your ability to work collaboratively with others and communicate effectively with both colleagues and the individuals you support. Share examples of how you've fostered a positive team environment.

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