At a Glance
- Tasks: Assist students with accommodation queries and support social events.
- Company: Norwich University of the Arts, a creative and welcoming environment.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Flexible working across multiple accommodation sites in the city.
- Why this job: Be the first point of contact for students and help them feel at home.
- Qualifications: Experience in customer service and strong administrative skills.
The predicted salary is between 27319 - 27319 £ per year.
At Norwich University of the Arts, we champion a creative, welcoming and engaging environment in which to study and work. We are looking for a new member of the University community to assist in driving forward our strategic and creative vision and deliver a welcoming and supportive service to both students and colleagues.
You will be undertaking daily reception and administrative duties in our student accommodation residences at Beechcroft, Duke Street Riverside and on occasion Rochester Court. You will be the first point of contact for enquiries relating to the accommodation, including telephone, email, and face to face enquiries.
You will also be working with the rest of the Accommodation Team and Student Resident Assistants to support the delivery of support and social events to residents. The post holder will be required to work from our three Student Accommodation Offices in the city depending on service need, to provide appropriate service delivery to residents.
In addition, you will assist the Accommodation Manager with a variety of administration and student support tasks related to the accommodation. The post holder will be a key member of staff, assisting our students to feel supported and welcome in their accommodation, with many being away from their home for the first time.
You will be focused on ensuring that student queries are responded to in a timely manner and supporting them to settle into their new accommodation smoothly. The successful candidate will have experience of working in a busy customer facing role and be committed to providing a high-quality customer service, equality of opportunities and to working with students from a diverse range of backgrounds.
You will have excellent administrative skills and attention to detail, with a flexible approach to the role. If this position sounds like an exciting next step in your career in customer services, we would love to hear from you.
Salary: £27,319 per annum.
Closing date: 24th June 2026 at 5pm. Interviews are expected to take place during the week commencing 6th July 2026.
Accommodation Assistant in Norwich employer: Norwich University of the Arts
Norwich University of the Arts is an exceptional employer that fosters a creative and inclusive work environment, making it an ideal place for those passionate about supporting students. With a strong commitment to professional development, employees benefit from opportunities to grow within a vibrant community while contributing to meaningful student experiences. The role of Accommodation Assistant offers a unique chance to engage with diverse individuals in a dynamic setting, ensuring that every student feels welcomed and supported during their time away from home.
Contact Details:
Norwich University of the Arts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Assistant in Norwich
✨Tip Number 1
Get to know the university's culture and values. When you walk into that interview, show us how your vibe matches with Norwich University of the Arts. We want to see your passion for creating a welcoming environment!
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as an Accommodation Assistant and how you'd handle them. We love seeing candidates who can think on their feet and provide top-notch support.
✨Tip Number 3
Network with current staff or students if you can. Reach out on social media or through university events. We appreciate candidates who take the initiative to connect and learn more about our community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Norwich University of the Arts.
We think you need these skills to ace Accommodation Assistant in Norwich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role that involves supporting students.
Tailor Your Application:Make sure to tailor your application to the Accommodation Assistant role. Highlight your customer service experience and any relevant skills that align with our mission of providing a welcoming environment for students.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or grammatical errors!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at Norwich University of the Arts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Accommodation Assistant. Familiarise yourself with the daily tasks, such as handling enquiries and supporting students. This will help you demonstrate your enthusiasm and readiness to contribute to the welcoming environment at Norwich University of the Arts.
✨Showcase Your Customer Service Skills
Since this role is all about providing high-quality customer service, be prepared to share specific examples from your past experiences. Think of situations where you successfully resolved issues or made someone feel welcome. This will highlight your commitment to supporting students and colleagues alike.
✨Emphasise Teamwork and Flexibility
Working closely with the Accommodation Team and Student Resident Assistants is key in this role. Be ready to discuss how you've collaborated with others in previous jobs and how you can adapt to different situations. This shows that you're a team player who can thrive in a dynamic environment.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the types of social events they organise for residents or how they support students from diverse backgrounds. This not only shows your interest in the role but also helps you gauge if the university is the right fit for you.
