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- Tasks: Manage rent accounts and recover housing debts while enhancing customer service.
- Company: Local government authority in Norwich with a supportive team culture.
- Benefits: Opportunity to make a positive impact on social housing services.
- Why this job: Join a dynamic environment and contribute to meaningful service improvements.
- Qualifications: Detail-oriented, proactive, with strong numeracy and communication skills.
- Other info: Work closely with tenants and assist in debt repayment strategies.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Norwich seeks an Income Assistant to support the Housing Income & Rents team. The role involves managing rent accounts, recovering housing debts, and enhancing customer service.
Successful candidates will be detail-oriented and proactive, demonstrating strong numeracy and communication skills. Join a supportive team committed to making a positive impact on social housing services, working closely with tenants and assisting in debt repayment strategies. Embrace a dynamic environment and contribute to service improvements.
Rent Recovery & Housing Income Specialist in Norwich employer: Norwich Living Wage City Action Group
Contact Detail:
Norwich Living Wage City Action Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Recovery & Housing Income Specialist in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those working in local government. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing income and rent recovery processes. We want you to show off your detail-oriented nature and strong numeracy skills when discussing how you can enhance customer service.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that align with your skills and values. Check out our website for opportunities that match your passion for social housing and making a positive impact.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your proactive attitude. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Rent Recovery & Housing Income Specialist in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with managing accounts and recovering debts. We want to see how your skills align with the role of an Income Assistant, so don’t be shy about showcasing your detail-oriented nature!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing services and how you can contribute to our team. We love seeing candidates who are proactive and eager to make a positive impact.
Show Off Your Numeracy Skills: Since this role involves managing rent accounts, it’s crucial to demonstrate your strong numeracy skills. Include any relevant experience or achievements that showcase your ability to handle numbers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Norwich Living Wage City Action Group
✨Know Your Numbers
As a Rent Recovery & Housing Income Specialist, you'll be dealing with numbers daily. Brush up on your numeracy skills and be prepared to discuss how you've managed rent accounts or handled financial data in the past. This will show your potential employer that you're detail-oriented and capable of managing the financial aspects of the role.
✨Showcase Your Communication Skills
Strong communication is key in this role, especially when working closely with tenants. Think of examples where you've successfully resolved issues or improved customer service. Be ready to demonstrate how you can convey complex information clearly and empathetically.
✨Be Proactive in Problem-Solving
The job requires a proactive approach to recovering housing debts. Prepare to discuss specific strategies you've used in previous roles to tackle similar challenges. Highlight your ability to think on your feet and come up with effective solutions that benefit both the organisation and the tenants.
✨Understand the Social Housing Landscape
Familiarise yourself with the current trends and challenges in social housing services. Being knowledgeable about the sector will not only impress your interviewers but also demonstrate your commitment to making a positive impact. Consider discussing any relevant experiences or insights you have that relate to the role.
