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- Tasks: Monitor the pitch, ensure safety, and assist with crowd control during matches.
- Company: Join the vibrant team at Norwich City Football Club.
- Benefits: Gain experience in event security while enjoying matchday excitement.
- Why this job: Be part of the action and help create a safe environment for fans.
- Qualifications: Experience in crowd management is a plus, but not essential.
- Other info: Perfect for those who thrive under pressure and love sports!
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for an experienced candidate to join the Operations department at Norwich City Football Club in the role of Pitch Runner.
Key Tasks / Responsibilities
- Monitor the pitch perimeter throughout the match and respond promptly to any unauthorized access or breaches.
- Assist in the safe and controlled removal of pitch intruders, ensuring minimal disruption to the game.
- Act as a visible deterrent to prevent supporters from entering the field of play.
- Communicate clearly with the Control Room and stewarding team via radio (if required).
- Liaise with the Matchday Safety Officer, police and relevant security/authorities during incidents or emergencies.
- Maintain clear walkways and ensure access routes around the pitch are unobstructed.
- Assist with pre-match and post-match setup and crowd control duties if required.
- Provide a high level of customer service to fans while ensuring rules and regulations are followed.
- Attend mandatory briefings and training sessions.
- Act in a manner that supports the Club’s values of Growth, Integrity, Belonging, Resilience, Pride and Commitment.
Skills and Experience
- Previous experience in event security, stewarding or crowd management is desirable but not essential.
- Physically fit and able to respond quickly and safely to incidents on or near the pitch.
- Calm under pressure, with the ability to handle challenging situations professionally.
- Good communication and teamwork skills.
- Must be able to remain standing for long periods and work in all weather conditions.
Essential Requirements
- Minimum age: 18
- Right to work in the UK
- Willing to undergo background checks (e.g., DBS if required)
- Availability on matchdays (typically weekends and occasional evenings)
Desirable Requirements
- Level 2 Certificate in Spectator Safety or willingness to complete relevant training
- First Aid certification
Personal Attributes
- Professional and approachable manner
- Strong situational awareness
- Quick reflexes and good judgement
- Commitment to safety and customer service
Don’t miss out on this fantastic opportunity to join the Canaries, click Apply now to become our Pitch Runner.
Closing date: Monday, 16 February 2026
Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships. Norwich City Football Club are an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. In line with Keeping Children Safe in Education (2025) guidance, we may conduct online searches as part of our due diligence processes on shortlisted candidates.
Pitch Runner Matchday Steward employer: Norwich City Football Club
Contact Detail:
Norwich City Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pitch Runner Matchday Steward
✨Tip Number 1
Get to know the club! Research Norwich City Football Club, their values, and recent matchday experiences. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Pitch Runner, you'll need to communicate clearly with the Control Room and other stewards. Try role-playing scenarios with friends to get comfortable with handling different situations.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you provided excellent service or handled difficult situations. This will demonstrate your commitment to fans and safety during matches.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to join the Canaries on matchdays!
We think you need these skills to ace Pitch Runner Matchday Steward
Some tips for your application 🫡
Show Your Passion for the Game: When writing your application, let your love for football shine through! Mention any relevant experiences or moments that highlight your enthusiasm for the sport and how it drives you to ensure a safe matchday experience.
Highlight Relevant Experience: Even if you don't have direct experience in stewarding, think about any roles where you've managed crowds or ensured safety. We want to see how your skills can translate into this role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Pitch Runner position.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Norwich City Football Club!
How to prepare for a job interview at Norwich City Football Club
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Pitch Runner. Familiarise yourself with the key tasks like monitoring the pitch perimeter and responding to incidents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since clear communication is crucial in this role, think of examples from your past experiences where you effectively communicated under pressure. Be ready to discuss how you would liaise with the Control Room and other team members during a match.
✨Demonstrate Your Customer Service Mindset
As a Pitch Runner, you'll need to provide excellent customer service while ensuring safety. Prepare to share instances where you've gone above and beyond for customers or fans, highlighting your professional and approachable manner.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle challenging situations. Think about scenarios where you had to act quickly and calmly. Practising your responses will help you convey your quick reflexes and good judgement during the interview.
