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- Tasks: Ensure pitch safety and assist with crowd control during exciting matchdays.
- Company: Join the vibrant team at Norwich City Football Club.
- Benefits: Gain experience in event security while enjoying the thrill of live football.
- Why this job: Be part of the action and help create a safe environment for fans.
- Qualifications: No prior experience needed, just a passion for sports and teamwork.
- Other info: Flexible matchday hours with opportunities for training and development.
The predicted salary is between 1200 - 1800 £ per month.
An exciting opportunity has arisen for an experienced candidate to join The Operations department at Norwich City Football Club in the role of Pitch Runner. The Pitch Runner will support the safe and efficient operation of football matches, ensuring a swift response to pitch incursions, maintaining perimeter security, and assisting with crowd control in line with club and stadium safety protocols.
Key tasks/responsibilities
- Monitor the pitch perimeter throughout the match and respond promptly to any unauthorized access or breaches.
- Assist in the safe and controlled removal of pitch intruders, ensuring minimal disruption to the game.
- Act as a visible deterrent to prevent supporters from entering the field of play.
- Communicate clearly with the Control Room and stewarding team via radio (if required).
- Liaise with the Matchday Safety Officer, police and relevant security / authorities during incidents or emergencies.
- Maintain clear walkways and ensure access routes around the pitch are unobstructed.
- Assist with pre-match and post-match setup and crowd control duties if required.
- Provide a high level of customer service to fans while ensuring rules and regulations are followed.
- Attend mandatory briefings and training sessions.
- Act in a manner that supports the Club’s Values of Growth, Integrity, Belonging, Resilience, Pride and Commitment.
Skills and Experience
- Previous experience in event security, stewarding, or crowd management is desirable but not essential.
- Physically fit and able to respond quickly and safely to incidents on or near the pitch.
- Calm under pressure, with the ability to handle challenging situations professionally.
- Good communication and teamwork skills.
- Must be able to remain standing for long periods and work in all weather conditions.
Essential Requirements
- Minimum age: 18
- Right to work in the UK
- Willing to undergo background checks (e.g., DBS if required)
- Availability on matchdays (typically weekends and occasional evenings)
Desirable Requirements
- Level 2 Certificate in Spectator Safety or willingness to complete relevant training
- First Aid certification
Personal Attributes
- Professional and approachable manner
- Strong situational awareness
- Quick reflexes and good judgement
- Commitment to safety and customer service
Don’t miss out on this fantastic opportunity to join the Canaries, click ‘Apply’ now to become our Pitch Runner.
Closing date: Monday, 16 February 2026
Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships. Norwich City Football Club are an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. In line with Keeping Children Safe in Education (2025) guidance, we may conduct online searches as part of our due diligence processes on shortlisted candidates.
Pitch Runner Matchday Steward in Norwich employer: Norwich City Football Club
Contact Detail:
Norwich City Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pitch Runner Matchday Steward in Norwich
✨Tip Number 1
Get to know the club! Research Norwich City Football Club, their values, and recent matchday operations. This will help you tailor your approach and show genuine interest during any interviews or conversations.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your communication skills! As a Pitch Runner, you'll need to be clear and calm under pressure. Role-play scenarios with friends or family to get comfortable with handling challenging situations.
✨Tip Number 4
Stay fit and ready! Being physically fit is essential for this role. Keep up with your fitness routine so you can respond quickly and safely during matches. Plus, it shows your commitment to the job!
We think you need these skills to ace Pitch Runner Matchday Steward in Norwich
Some tips for your application 🫡
Show Your Passion for Football: When writing your application, let your love for the game shine through! Mention any relevant experiences or moments that sparked your interest in football and how they relate to the role of Pitch Runner.
Highlight Relevant Experience: Even if you haven't worked in event security before, think about any similar roles you've had. Whether it's crowd management or customer service, make sure to showcase those skills in your application!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively, just like you would on matchday!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Norwich City Football Club.
How to prepare for a job interview at Norwich City Football Club
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Pitch Runner. Familiarise yourself with the key tasks like monitoring the pitch perimeter and assisting with crowd control. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Even if you don't have direct experience in event security or stewarding, think about any relevant skills you've gained from other jobs or situations. Be ready to share examples of how you've handled pressure, communicated effectively, or worked as part of a team.
✨Demonstrate Your Customer Service Skills
As a Pitch Runner, you'll need to provide excellent customer service while ensuring safety. Prepare to discuss how you've dealt with challenging situations in the past and how you can maintain a professional and approachable manner with fans.
✨Prepare for Situational Questions
Expect questions that assess your situational awareness and judgement. Think of scenarios where you had to act quickly or make decisions under pressure. Practising your responses will help you feel more confident during the interview.
