Norwich City Football Club is seeking a Customer Experience Advisor (Matchdays) to provide outstanding support across ticketing and customer enquiries. You will engage supporters face-to-face at the ticket office and help via phone, email and webchat, ensuring a friendly, efficient service on busy matchdays.
The role emphasizes accessibility for disabled supporters and teamwork within the Customer Experience & Ticketing department, with flexible hours including evenings and weekends during the
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Matchday Customer Experience Specialist (Casual) in Norwich employer: Norwich City Football Club
Norwich City Football Club is an exceptional employer that values its employees and fosters a vibrant work culture centred around teamwork and passion for football. With opportunities for personal and professional growth, the club encourages its staff to excel in their roles while enjoying unique experiences on matchdays, making it a rewarding place to work for those dedicated to enhancing fan experiences.
Contact Details:
Norwich City Football Club Recruitment Team
