Norwich City Football Club is seeking an experienced Customer Experience Advisor to deliver exceptional supporter experiences across ticketing, enquiries and wider Club services. You will respond to enquiries via phone, email, webchat, and in person, taking ownership to resolution.
You will assist supporters with exchanges, upgrades, collections and account queries, and support on-sales and matchday operations.
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Fan Experience & Ticketing Advisor in Norwich employer: Norwich City Football Club
Norwich City Football Club is an exceptional employer that values its employees and fosters a vibrant work culture centred around teamwork and passion for football. With opportunities for personal and professional growth, the club encourages its staff to excel in their roles while enjoying unique experiences on matchdays, making it a rewarding place to work for those dedicated to enhancing fan experiences.
Contact Details:
Norwich City Football Club Recruitment Team
