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- Tasks: Ensure safety and efficiency at multi-storey car parks while delivering excellent customer service.
- Company: Local government council dedicated to community service and support.
- Benefits: Pension scheme, generous holiday leave, and a supportive work environment.
- Why this job: Join a team that values safety and customer experience in your community.
- Qualifications: Strong communication skills, good numeracy and literacy, first aid training preferred.
- Other info: Full-time role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A local government council in the United Kingdom is seeking a Multi Storey Car Park Service Advisor to ensure safety and efficient operations at multi-storey car parks.
Responsibilities include:
- Monitoring facilities
- Conducting patrols
- Providing top-notch customer service
Candidates should have strong communication skills, a good level of numeracy and literacy, and ideally possess first aid training.
This full-time role offers benefits such as a pension scheme and ample holiday leave.
Car Park Ops & Customer Experience Advisor (Pension) in Norwich employer: Norwich City Council
Contact Detail:
Norwich City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Ops & Customer Experience Advisor (Pension) in Norwich
✨Tip Number 1
Get to know the company! Research the local government council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves customer service, it’s crucial to demonstrate your ability to engage with people effectively. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your numeracy and literacy skills! Be prepared to discuss how you've used these skills in past roles. You might even want to bring examples or scenarios where you’ve successfully handled numerical data or written reports.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows that you’re proactive. Plus, keep an eye on our site for any updates or additional roles that might suit you!
We think you need these skills to ace Car Park Ops & Customer Experience Advisor (Pension) in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your experience in customer service. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Be Specific About Your Experience: When detailing your previous roles, focus on specific examples that showcase your skills in monitoring facilities and conducting patrols. This will help us see how you can contribute to our team right from the start.
Highlight Relevant Training: If you have first aid training or any other relevant qualifications, don’t forget to mention them! This shows us that you're prepared for any situation that might arise in a busy car park environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Norwich City Council
✨Know Your Stuff
Make sure you understand the role of a Car Park Ops & Customer Experience Advisor. Familiarise yourself with the responsibilities like monitoring facilities and conducting patrols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might be asked how you would handle customer complaints or ensure safety in the car park. Use examples from past experiences to demonstrate your skills.
✨Brush Up on Numeracy and Literacy
Given that a good level of numeracy and literacy is required, be prepared to showcase these skills. You could be asked to solve basic calculations or interpret written instructions. Practising these beforehand can give you an edge.
✨First Aid Knowledge is a Plus
If you have first aid training, make sure to mention it during the interview. If not, consider brushing up on basic first aid principles. It shows initiative and a commitment to safety, which is crucial for this role.
