Damp and Disrepair Co-ordinator

If you’re passionate about improving housing standards and want to be part of a forward-thinking team making a real impact, we want to hear from you. We are seeking two Damp and Disrepair Co-ordinators to join our newly established team dedicated to addressing damp, mould, and disrepair issues. This is an interesting and challenging role for someone with experience of working in a housing focused or similar role and would like to expand their knowledge of property maintenance.

Using your knowledge of council policy and appropriate legislation, you will provide support to manage property condition legal disrepair and damp and mould cases. You will have good communication skills and be able to deal sensitively and objectively with people with a wide range of needs, both face-to-face and over the phone, as well as with contractors and legal representatives. The role requires you to be a competent multi-tasker with the ability to prioritise casework. You will also need to be able to work independently as well as being a good team player in a multi-agency environment.

Your input will be central to driving forward our commitment to delivering high-quality housing services that really make a difference to the lives of our tenants. The Council offers the opportunity to work with great people who are proud to serve our city. We offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.

The Council recognises that our employees are our most important asset and that the quality and commitment of our people is crucial to our success. If you are ready for your next challenge and want to work somewhere where you can make a real difference, we want to hear from you.

For further information regarding this role please contact Laura Crisp on 01603 98774.

Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live. We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.

Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.

The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.

Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.

We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. All employees are eligible to join the Local Government Pension Scheme (LGPS). Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees. In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas. Norwich City Council supports its employees through the provision of occupational health and employee assistance support.