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- Tasks: Lead workforce planning and management to ensure impactful community programmes.
- Company: Join Norwich City Community Sports Foundation, making a difference in people's lives.
- Benefits: Enjoy competitive pay, casual dress, free parking, and employee discounts.
- Why this job: Be part of an extraordinary team creating lasting impact in the community.
- Qualifications: Experience in operations, strong IT skills, and excellent organisational abilities.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 28000 - 32000 £ per year.
To lead in the planning, management and deployment of the workforce across the Foundation.
Objectives
- To lead the planning and deployment of the workforce, including monthly and holiday planners, pre-planned and ad hoc/emergency cover.
- Work collaboratively with programmes leads to ensure sessions are adequately covered with the correct number and skilled staff.
- Work closely with all areas of the People Department to support with workforce development, talent identification and retention.
Charity overview
At Norwich City Community Sports Foundation, we are passionate about creating opportunities in sport, disability, health, education, social inclusion, and employability. Every year, we empower over 45,000 individuals, contributing more than 800,000 hours of meaningful engagement. We are proud to support some of the most disadvantaged, disabled, and talented individuals across Norfolk, offering a variety of impactful projects and programs designed to inspire and uplift. Our success is driven by a dedicated team who make a difference every day by engaging, motivating, and empowering those we serve. Are you ready to be part of something extraordinary and help us create lasting impact? This could be your chance to make a real difference.
Knowledge, skills and experience - essential
- Previous experience working within an operational role.
- Strong IT skills and experience with Microsoft Office Suite.
- Strong organisational skills and time management.
- Ability to be adaptable and problem-solve.
- Ability to work flexibly out of hours when required.
Knowledge, skills and experience - desirable
- Knowledge of coaching, football or sporting provision.
- Experience of Line Management.
- Experience working within budgets.
Equality statement
Norwich City CSF is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity.
Application
All applications must be submitted through our online Safer job application form and must be accompanied by an up-to-date CV and supporting letter detailing why you would be suitable for the role.
Application Deadline: 12:00pm 25th February 2026
Interview Dates: On request
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
Application deadline: 25/02/2026
Operations Manager employer: Norwich City Community Sports Foundation
Contact Detail:
Norwich City Community Sports Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Norwich City Community Sports Foundation. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for the interview by researching the Foundation's projects and values. Show us that you're not just another candidate; demonstrate your passion for making a difference in the community!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role show!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and making an impact.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your previous operational experience and any relevant skills that match the job description. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Norwich City Community Sports Foundation. Share your passion for making a difference and how your background aligns with our mission.
Showcase Your Skills: Don’t forget to highlight your strong IT skills and organisational abilities in both your CV and cover letter. We’re looking for someone who can manage the workforce effectively, so make sure we see those skills front and centre!
Apply Through Our Website: Remember, all applications need to be submitted through our online Safer job application form. It’s super easy! Just head over to our website, fill out the form, and attach your CV and cover letter. We can’t wait to hear from you!
How to prepare for a job interview at Norwich City Community Sports Foundation
✨Know the Organisation
Before your interview, take some time to research Norwich City Community Sports Foundation. Understand their mission, values, and the impact they have on the community. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Operational Skills
Be prepared to discuss your previous experience in operational roles. Highlight specific examples where you've successfully managed workforce planning or solved problems under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Flexibility and Adaptability
Given the nature of the role, it's crucial to convey your ability to adapt to changing circumstances. Share instances where you've had to be flexible with your time or approach, especially in emergency situations. This will reassure them that you're ready for the dynamic environment they operate in.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their current projects, team dynamics, or how they measure success in this role. This shows that you're engaged and thinking critically about how you can contribute to their goals.
