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For Companies At a Glance
- Tasks: Lead daily café operations and ensure top-notch customer service.
- Company: Join Norwich City Community Sports Foundation, making a difference in people's lives through sport and inclusion.
- Benefits: Enjoy a dynamic work environment with potential for contract extension and personal growth.
- Why this job: Be part of a passionate team impacting the community while developing your leadership skills.
- Qualifications: Experience in a supervisory role and strong customer service skills are essential.
- Other info: Apply early as we may close applications once we receive enough interest.
The predicted salary is between 24000 - 36000 £ per year.
The responsibility of the Café Supervisor is to support the Catering Manager with the day-to-day operations within the café and Clubhouse kitchen, ensuring excellent customer service, smooth operations, and a positive work environment.
Objectives:
- Ensure high standards of catering for all events, residentials, conferences, and general café service.
- Maintain and grow The Nest catering brand to increase new and repeat business.
Knowledge, Skills and Experience - Essential:
- Proven experience in a supervisory or leadership role within a café, restaurant, or similar food service environment.
- Strong customer service skills with a positive, 'can-do' attitude.
- Basic understanding of food safety, hygiene, and health regulations.
- Ability to manage and motivate a team in a busy, fast-paced environment.
Knowledge, Skills and Experience - Desirable:
- Experience with POS systems.
- Barista experience or knowledge of coffee preparation.
Application:
We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. All candidates shortlisted for interview will be informed by mail or phone. If you have not been contacted within a week of the closing dates, this means you have been unsuccessful.
Contact Detail:
Norwich City Community Sports Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor
✨Tip Number 1
Familiarise yourself with the Norwich City Community Sports Foundation and their mission. Understanding their values and how they support the community will help you align your answers during the interview, showcasing your passion for their cause.
✨Tip Number 2
Highlight your supervisory experience by preparing specific examples of how you've successfully managed a team in a busy environment. Be ready to discuss challenges you've faced and how you motivated your team to overcome them.
✨Tip Number 3
Brush up on your knowledge of food safety and hygiene regulations. Being able to confidently discuss these topics will demonstrate your commitment to maintaining high standards in the café.
✨Tip Number 4
If you have barista experience or knowledge of coffee preparation, be sure to mention it! This could set you apart from other candidates and show that you can contribute to enhancing the café's offerings.
We think you need these skills to ace Cafe Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience in a café or restaurant setting. Emphasise your customer service skills and any relevant food safety knowledge to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific experiences that demonstrate your ability to manage a team and provide excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your skills related to food safety, hygiene, and health regulations. If you have experience with POS systems or barista skills, make sure to include these as well.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Norwich City Community Sports Foundation. Mention how you can contribute to their mission of supporting disadvantaged individuals through your role as Café Supervisor.
How to prepare for a job interview at Norwich City Community Sports Foundation
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team in a busy environment, highlighting how you resolved conflicts or improved team performance.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss specific instances where you went above and beyond for customers. This will show your potential employer that you have a strong 'can-do' attitude and are committed to providing excellent service.
✨Know Your Food Safety Regulations
Familiarise yourself with food safety, hygiene, and health regulations relevant to the cafe environment. You might be asked about these during the interview, so having a solid understanding will demonstrate your professionalism and readiness for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations in the cafe. Think about challenges you’ve faced in previous roles and how you overcame them, especially in high-pressure situations. This will help you illustrate your problem-solving skills.
