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For Companies At a Glance
- Tasks: Lead daily cafe operations and ensure top-notch customer service.
- Company: Join Norwich City Community Sports Foundation, empowering over 45,000 individuals through impactful projects.
- Benefits: Enjoy a dynamic work environment with potential for contract extension and personal growth.
- Why this job: Be part of a mission-driven team making a real difference in the community.
- Qualifications: Experience in a supervisory role and strong customer service skills are essential.
- Other info: Apply early as we may close applications once we receive enough interest.
The predicted salary is between 24000 - 36000 Ā£ per year.
Contract Type : Fixed term, (possibility of extension)
Line Manager : Catering Manager
The responsibility of the CafeĢ Supervisor is to support theCatering Manager with the day-to-day operations within thecafeĢ and Clubhouse kitchen, ensuring excellent customerservice, smooth operations, and a positive work environment.
Objectives:
- Ensure high standards of catering for all events, residentials,conferences and general cafeĢ service.
- Maintain and grow The Nest catering brand to increase newand repeat business
Charity overview
At Norwich City Community Sports Foundation, weāre passionate about creating opportunities in sport, disability, health, education, social inclusion, and employability. Every year, we empower over 45,000 individuals, contributing more than 800,000 hours of meaningful engagement.
Weāre proud to support some of the most disadvantaged, disabled, and talented individuals across Norfolk, offering a variety of impactful projects and programs designed to inspire and uplift.
Knowledge, skills and experience ā Essential
- Proven experience in a supervisory or leadership role withina cafeĢ, restaurant, or similar food service environment
Strong customer service skills with a positive, \ācan-do\āattitude
Basic understanding of food safety, hygiene, and healthregulations
Strong customer service skills with a positive, \ācan-do\āattitude
Ability to manage and motivate a team in a busy, fast-pacedenvironment
Knowledge, skills and experience ā Desirable
- Experience with POS systems
Barista experience or knowledge of coffee preparation
Application
All applications must be submitted through our online Safer job application form and must be accompanied by an up-to-date CV and supporting letter detailing why you would be suitable for the role.
Interview Dates:On request
We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. All candidates shortlisted for interview will be informed by mail or phone. if you have not been contacted within a week of the closing dates, this means you have been unsuccessful.
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Cafe Supervisor employer: Norwich City Community Sports Foundation
Contact Detail:
Norwich City Community Sports Foundation Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Cafe Supervisor
āØTip Number 1
Familiarise yourself with the Norwich City Community Sports Foundation's mission and values. Understanding their commitment to social inclusion and community engagement will help you align your answers during the interview, showcasing your passion for their cause.
āØTip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills in a busy cafƩ or restaurant environment. Highlight specific situations where you successfully managed a team or improved customer service, as this will resonate well with the hiring managers.
āØTip Number 3
Brush up on your knowledge of food safety and hygiene regulations. Being able to discuss these topics confidently during your interview will show that you take the role seriously and are committed to maintaining high standards in the cafƩ.
āØTip Number 4
If you have barista experience or knowledge of coffee preparation, be sure to mention it. This could set you apart from other candidates and demonstrate your versatility in the cafƩ setting, making you a more attractive candidate for the role.
We think you need these skills to ace Cafe Supervisor
Some tips for your application š«”
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Cafe Supervisor position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Strong Supporting Letter: In your supporting letter, clearly explain why you are suitable for the role. Use specific examples from your past experience that demonstrate your supervisory skills, customer service abilities, and knowledge of food safety.
Update Your CV: Make sure your CV is up-to-date and relevant to the position. Highlight any supervisory roles you've held, your experience in fast-paced environments, and any relevant certifications or training.
Follow Application Instructions: Ensure you submit your application through the specified online Safer job application form. Double-check that all required documents, including your CV and supporting letter, are included before submitting.
How to prepare for a job interview at Norwich City Community Sports Foundation
āØShowcase Your Leadership Skills
As a Cafe Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team in a busy environment, highlighting how you resolved conflicts or improved team performance.
āØEmphasise Customer Service Excellence
Strong customer service skills are essential for this role. Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction. This will show your potential employer that you have a positive, 'can-do' attitude.
āØKnow Your Food Safety Regulations
Familiarise yourself with food safety, hygiene, and health regulations relevant to the cafe industry. During the interview, be prepared to discuss how you would implement these standards in daily operations to maintain high catering standards.
āØDemonstrate Your Passion for the Brand
The Nest catering brand is important to the company. Research their values and mission, and think about how you can contribute to growing the brand. Share your ideas on how to attract new customers and retain existing ones during the interview.
