At a Glance
- Tasks: Support student enrolment with accuracy and excellent customer service.
- Company: Join City College Norwich, a vibrant educational institution making a real impact.
- Benefits: Earn £14.03 per hour with flexible hours during the enrolment period.
- Why this job: Enhance your skills in a supportive environment while helping students succeed.
- Qualifications: Attention to detail and proficiency in Word and Excel required.
- Other info: Available from 18th August 2024 to 5th September 2025; DBS check needed.
Hourly Rate: £14.03 per hour
Duration: As and when required for the enrolment period
Location: Across all 3 sites, City College Norwich, Ipswich Road, Easton College, Norwich, Paston College, North Walsham
Are you seeking an exciting opportunity to make a real impact? We are looking for temporary hourly paid Administration Assistants to support our student enrolment process. This role is perfect for individuals aiming to enhance their skills in customer service, administrative support, and data management.
Key Responsibilities:
- Ensure the accuracy and quality of student records
- Provide excellent customer service
- Utilize IT packages, particularly Word and Excel
Requirements:
- Exceptional attention to detail
- Level 2 or equivalent in Numeracy and Literacy
- Proficiency in IT packages (Word and Excel)
Availability:
- Must be available from Monday, 18th August 2024 to Friday, 5th September 2025
Selection Process:
- Data and accuracy exercise onsite at City College Norwich
- Completion of further employment documentation
Join us and be part of a team that makes a difference!
Closing date for applications: Sunday 29 June 2025
As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service.
Temporary Hourly Paid Administration Assistants employer: Norwich City College
Contact Detail:
Norwich City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Hourly Paid Administration Assistants
✨Tip Number 1
Familiarise yourself with the enrolment process at City College Norwich and its associated sites. Understanding how the enrolment works will help you answer questions confidently during the selection process.
✨Tip Number 2
Brush up on your IT skills, especially in Word and Excel. Since proficiency in these packages is a requirement, being able to demonstrate your skills during the data and accuracy exercise will give you an edge.
✨Tip Number 3
Prepare for the customer service aspect of the role by thinking of examples from your past experiences where you provided excellent service. This will help you articulate your skills effectively during any interviews or assessments.
✨Tip Number 4
Be ready to showcase your attention to detail. During the selection process, you may be asked to complete tasks that require accuracy, so practice tasks that involve data entry or record keeping to sharpen this skill.
We think you need these skills to ace Temporary Hourly Paid Administration Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in customer service, administrative support, and data management.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your attention to detail and proficiency in IT packages like Word and Excel.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position. Mention specific examples of how your skills meet the job requirements and your availability during the enrolment period.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for any spelling or grammatical errors, and ensure all information is accurate and complete.
How to prepare for a job interview at Norwich City College
✨Showcase Your Attention to Detail
Since the role requires exceptional attention to detail, be prepared to discuss examples from your past experiences where you demonstrated this skill. Highlight any specific tasks or projects where accuracy was crucial.
✨Demonstrate Customer Service Skills
As excellent customer service is a key responsibility, think of scenarios where you've successfully handled customer inquiries or resolved issues. Be ready to explain how you approach customer interactions and ensure satisfaction.
✨Familiarise Yourself with IT Packages
Proficiency in Word and Excel is essential for this position. Brush up on your skills in these applications before the interview. You might be asked about your experience with specific functions or features, so be prepared to discuss them.
✨Be Ready for the Data Accuracy Exercise
The selection process includes a data and accuracy exercise. Practice similar exercises beforehand to boost your confidence. This will help you perform well and demonstrate your capability in handling data accurately.