People Advisor in Norwich

PeopleAdvisor People Services | City College Norwich, Easton & Paston College37 hours per week, 52 weeks per year

£30,941 – £32,977DOE

We are looking for an experienced People Advisor to joinour People Services team to provide professional and proactive people adviceacross the college and acts as the first point of contact for managers on awide range of employee relations matters.

The role isresponsible for managing lower-level employee relations cases, supportingmanagers to apply policies consistently, and helping to resolve people issuesat an early stage. The People Advisor bridges the gap between administrative HRsupport and strategic HR partnering, ensuring managers receive timely,pragmatic and legally compliant advice while escalating complex, sensitive orhigh-risk matters to the People Partner team.

What you’llbe doing

• Providing first-line employeerelations advice and guidance to managers and employees on people policies,procedures and terms and conditions.
• Managing a range of employeerelations cases, including probation reviews, attendance management,performance concerns, flexible working requests, disciplinary matters andgrievances.
• Supporting formal investigationsand hearings through note-taking and administrative support.
• Coaching and supporting managersto handle people matters confidently, consistently and in line with bestpractice.
• Assisting with absence managementprocesses, Occupational Health referrals and employee wellbeing initiatives.
• Identifying trends and themes inemployee relations and attendance data and escalating risks where appropriate.
• Supporting recruitment,onboarding, induction and probation activities across the employee lifecycle.
• Maintaining accurate employeerecords and case management information, ensuring compliance with GDPR andinformation governance requirements.
• Developing and updating managerguidance, toolkits and people resources.
• Contributing to People Servicesprojects, continuous improvement initiatives and organisational changeactivities.
• Building effective workingrelationships with managers and colleagues across the College to promote apositive and proactive employee relations culture.
• Working collaboratively withPeople Partners, People Services Administrators and Payroll to deliver anexcellent people service.

What we’relooking for

This role willsuit someone who:

• IsCIPD Level 3 qualified(or above) with solid, hands-on HR experience.
• Iswilling to work towards CIPD Level 5 qualification.
• Experienceof working in an HR or People Services environment Enjoys buildingrelationships and influencing at all levels.
• Cancommunicate the right information, to the right audience, at the right time, inthe appropriate manner.
• Proactivelytake responsibility to deliver an outstanding service.
• Wantsa role where they can have realimpact, not just provide advice from the sidelines.

Why join us?

You’llbe part of a collaborative People Services team that values professionalism,fairness and curiosity. You’ll have the space to think, the backing tochallenge constructively, and the opportunity to influence how the collegesupports its people now and in the future.

Ifyou’re looking for a People Advisor role where relationships, judgement andvalues genuinely matter, we’d love to hear from you.

Closingdate: Sunday 8 November 2026 at Midnight

As a College we are required to undertake variousSafer Recruitment checks as set out within the guidance from the Department forEducation Keeping Child Safe in Education. We require all staff toundertake an enhanced Adult and Child Workforce DBS Check and to register withthe DBS Update Service. From 28 November 2020, changes were made to the DBSfiltering rules. As DBS certificates issued before this date may have beenproduced under different filtering arrangements, we are unable to rely on anUpdate Service status check for certificates issued before 28 November 2020. Inthese circumstances, a new DBS application will be required.

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