Welcome and Donations Team Member
Welcome and Donations Team Member

Welcome and Donations Team Member

Norwich Full-Time No home office possible
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At a Glance

  • Tasks: Greet visitors and manage donations at the Cathedral.
  • Company: Join the iconic Norwich Cathedral, a hub of community and culture.
  • Benefits: Gain experience in a welcoming environment with flexible hours.
  • Why this job: Be part of a meaningful mission while connecting with diverse visitors.
  • Qualifications: No specific qualifications required; just a friendly attitude!
  • Other info: Applications close on 27 August 2025; interviews on 3 September 2025.

Job Description

As a member of the Welcome and Donations Team, you will proactively greet visitors to the Cathedral and invite and receive their donations. 

An application pack and further details can be obtained via Norwich Cathedral website by clicking on the 'apply on company website' button.

The closing date for receipt of completed application forms is noon on Monday 9 February 2026 with interviews to be held on Tuesday 17 February 2026.

Welcome and Donations Team Member employer: NORWICH CATHEDRAL

At Norwich Cathedral, we pride ourselves on fostering a welcoming and inclusive work environment where every team member plays a vital role in enhancing the visitor experience. Our commitment to employee growth is reflected in our training opportunities and supportive culture, making it an ideal place for those seeking meaningful engagement in a historic and inspiring setting.
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Contact Detail:

NORWICH CATHEDRAL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Welcome and Donations Team Member

✨Tip Number 1

Familiarise yourself with Norwich Cathedral and its history. Understanding the significance of the Cathedral will help you engage more meaningfully with visitors and enhance their experience.

✨Tip Number 2

Practice your greeting skills! A warm, friendly welcome can make a huge difference in how visitors feel. Consider role-playing with friends or family to build your confidence.

✨Tip Number 3

Be prepared to discuss the importance of donations and how they support the Cathedral's mission. Having clear, concise information ready will help you communicate effectively with potential donors.

✨Tip Number 4

Show your enthusiasm for the role during any interactions. Whether it's in person or over the phone, demonstrating your passion for the Cathedral and its community can set you apart from other candidates.

We think you need these skills to ace Welcome and Donations Team Member

Excellent Communication Skills
Customer Service Skills
Interpersonal Skills
Proactive Attitude
Cash Handling Experience
Attention to Detail
Ability to Work in a Team
Problem-Solving Skills
Time Management
Empathy and Compassion
Organisational Skills
Adaptability
Knowledge of Donation Systems

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Welcome and Donations Team Member. Highlight your customer service skills and any relevant experience in your application.

Tailor Your CV: Make sure your CV reflects your experience in greeting visitors and handling donations. Use specific examples that demonstrate your ability to engage with the public and manage financial transactions.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the Cathedral. Mention why you want to work there and how your skills align with the team's goals.

Follow Application Instructions: Ensure you obtain the application pack from the Norwich Cathedral website and follow all instructions carefully. Submit your application before the deadline on 27 August 2025, and double-check for any required documents.

How to prepare for a job interview at NORWICH CATHEDRAL

✨Know the Cathedral's Mission

Familiarise yourself with the values and mission of Norwich Cathedral. Understanding its role in the community will help you convey genuine enthusiasm during the interview.

✨Practice Your Greeting Skills

As a Welcome and Donations Team Member, your greeting skills are crucial. Practice how you would warmly welcome visitors and invite them to donate, ensuring you come across as friendly and approachable.

✨Prepare for Common Questions

Anticipate questions related to customer service and handling donations. Think about scenarios where you successfully engaged with visitors or managed donations, and be ready to share those experiences.

✨Show Your Passion for Community Engagement

Express your interest in community involvement and how you can contribute to the Cathedral's outreach efforts. Highlight any previous volunteer work or experiences that demonstrate your commitment to serving others.

Welcome and Donations Team Member
NORWICH CATHEDRAL
Location: Norwich

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