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- Tasks: Assist passengers with reduced mobility and perform essential ground handling tasks.
- Company: A regional airport in the UK with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Why this job: Make a real difference in people's travel experiences while working in a dynamic setting.
- Qualifications: Good communication skills, customer service experience, and a UK driving license.
- Other info: Part-time role requiring 16 to 20 hours per week.
The predicted salary is between 10 - 13 £ per hour.
A regional airport in the UK is seeking dedicated staff to provide customer service support for passengers with reduced mobility (PRM). Your role will include assisting PRMs throughout the airport, performing Ground Handling tasks, and ensuring safety compliance.
Candidates should possess:
- Good communication skills
- Customer service experience
- A UK driving license
This is a part-time position requiring 16 to 20 hours per week, with competitive pay and a supportive work environment.
PRM & Ground Support Specialist (Part-Time) in Norwich employer: Norwich Airport
Contact Detail:
Norwich Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRM & Ground Support Specialist (Part-Time) in Norwich
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the airport or customer service sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role involves assisting passengers with reduced mobility, being able to communicate clearly and empathetically is key. Try role-playing scenarios with a friend to boost your confidence.
✨Tip Number 3
Show up in person! If you can, visit the airport and ask about job opportunities directly. It shows initiative and gives you a chance to make a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying online makes it super easy for us to find your application and get back to you quickly.
We think you need these skills to ace PRM & Ground Support Specialist (Part-Time) in Norwich
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've helped others in the past, especially in challenging situations!
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the PRM role. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Norwich Airport
✨Know Your Role
Make sure you understand the specifics of the PRM & Ground Support Specialist position. Familiarise yourself with the responsibilities, such as assisting passengers with reduced mobility and performing ground handling tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share examples from your past experiences where you've provided excellent customer service. Think of situations where you went above and beyond to assist someone, especially in challenging circumstances.
✨Communicate Clearly
Good communication is key in this job. During the interview, practice clear and concise responses. You might even want to prepare a few questions to ask the interviewer about their expectations for communication within the team, which shows your proactive approach.
✨Highlight Your Safety Awareness
Safety compliance is crucial in airport operations. Be ready to discuss any previous experience you have with safety protocols or how you ensure safety in your work. This will demonstrate your understanding of the importance of safety in the role and your commitment to maintaining high standards.