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- Tasks: Support the Airside team by processing baggage and assisting passengers.
- Company: Join a dynamic team at Norwich Airport with a focus on equal opportunities.
- Benefits: Flexible hours, hands-on experience, and a chance to work in a vibrant environment.
- Why this job: Get involved in aviation operations and make a difference for travellers.
- Qualifications: Motivated team player with customer service skills and a willingness to learn.
- Other info: Perfect for students looking for part-time work until October 2026.
The predicted salary is between 11 - 16 £ per hour.
16 – 20 hours per week
MAIN SCOPE & FUNCTION OF JOB: Providing operational support to the Airside team by processing inbound and outbound baggage for all scheduled flights. Loading & unloading of aircraft and some introductory ground handling tasks to support the operational schedule.
KEY DUTIES and RESPONSIBILITIES:
- FOD (Foreign Object Debris) collection from Terminal Apron Stands.
- Basic Ground Handling tasks: connecting equipment to aircraft, preparing aircraft stands for arrival and departure, aircraft marshalling.
- Provide back-up to the Assisted Travel team by assisting passengers with luggage during boarding & disembarking.
- Tidying & cleaning of work areas.
- Basic maintenance and tidying of operational areas; removal of rubbish and weeds.
REQUIREMENTS:
- Highly Motivated with ability to work under pressure.
- Able to work shifts.
- Reliability, patience, and empathy.
- Ability to work well in a team.
- Eagerness to learn.
- Customer Service experience.
- Organisation/time keeping.
- Able to communicate effectively.
- Manual Handling/Heavy lifting Experience.
If you are interested and would like to apply for the role, please take a look at the details, then forward your CV to our HR Team by clicking the link here.
Closing date for applications: 31st January
Norwich Airport is an Equal Opportunities Employer.
Baggage Handler (Fix Term until 31st October 2026) in Norwich employer: Norwich Airport
Contact Detail:
Norwich Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Baggage Handler (Fix Term until 31st October 2026) in Norwich
✨Tip Number 1
Get to know the company! Research Norwich Airport and its values. When you show up for your interview, drop in some knowledge about their operations or recent news. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions related to baggage handling and customer service. We can help you with mock interviews to boost your confidence and get you ready to shine.
✨Tip Number 3
Dress the part! Even though it’s a hands-on job, showing up looking smart and professional can make a great first impression. It shows you take the role seriously and are ready to represent the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Baggage Handler (Fix Term until 31st October 2026) in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and teamwork. We want to see how your skills match the role of a Baggage Handler, so don’t be shy about showcasing your strengths!
Show Your Motivation: In your cover letter, let us know why you’re excited about this role. We love candidates who are eager to learn and grow, so share your passion for working in a fast-paced environment like ours!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that make you a great fit for the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your CV and cover letter, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Norwich Airport
✨Know the Role Inside Out
Before your interview, make sure you understand the key duties and responsibilities of a Baggage Handler. Familiarise yourself with tasks like loading and unloading aircraft, FOD collection, and basic ground handling. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be ready to share examples of how you've successfully worked in a team before. Highlight your reliability and ability to support others, especially in high-pressure situations. This will show that you're a great fit for the Airside team.
✨Emphasise Customer Service Skills
As you'll be assisting passengers with their luggage, it's important to highlight any customer service experience you have. Share specific instances where you've demonstrated patience and empathy, as these qualities are essential for providing excellent service.
✨Prepare for Practical Questions
Expect questions about manual handling and how you would approach various scenarios on the job. Think about how you'd handle heavy lifting or maintain cleanliness in operational areas. Being prepared for these practical aspects will show that you're ready to hit the ground running.
