At a Glance
- Tasks: Lead a team to deliver impactful software projects and manage revenue forecasts.
- Company: Join Cority, a leader in EHS+ solutions with a strong employee culture.
- Benefits: Enjoy remote work, competitive health benefits, and professional development opportunities.
- Other info: Be part of a diverse and inclusive workplace focused on growth and performance.
- Why this job: Make a real difference in project delivery while growing your leadership skills.
- Qualifications: 10+ years in project management and experience with enterprise software solutions.
The predicted salary is between 70000 - 90000 ÂŁ per year.
About Cority
Cority helps customers see and prevent risks across their operations in real time. Our EHS+ platform converges people, data, and AI agents to provide a clear view of information people can trust, automate workflows that make people more impactful, and deliver personalized insights and expertise to improve decision-making. While most solutions respond to risks one at a time, Cority helps prevent them across environmental management, employee health, safety, quality, and sustainability. For 40 years, Cority has been the market leader in EHS+, recognized by top analysts and trusted by more than 1,500 of the most complex organizations worldwide. Cority has received many awards for its strong employee culture and outstanding business performance.
As the PMO Manager in Professional Services, you will hold direct commercial accountability for the revenue forecast and delivery performance of your portfolio. You will lead a team of Project Managers responsible for the end‑to‑end delivery of customer implementation projects, with collective revenue contribution exceeding $30 million annually. This is a senior portfolio leadership role with responsibility for forecast ownership, people performance, and delivery quality across your assigned portfolio.
PRIMARY RESPONSIBILITIES- Revenue and Commercial Accountability
- Own the consolidated revenue forecast for your portfolio, ensuring accuracy is maintained and reported to Finance and the VP of Professional Services on a monthly basis.
- Monitor and actively manage team chargeable utilisation across your portfolio, intervening early where individuals or the team as a whole are trending below target.
- Ensure resource bookings in the PSA platform are maintained accurately across all in‑flight projects within your portfolio, as the primary driver of the PS revenue forecast.
- Identify and address revenue risk proactively, including margin erosion, scope creep, and forecast slippage, escalating to the VP of Professional Services where required.
- Leadership
- Lead and develop a high‑performing team of Project Managers to support the successful implementation of Cority’s software and consulting services.
- Define, implement, and drive adoption of project management standards, governance frameworks, and best practices.
- Build a culture of open communication, continuous improvement, and knowledge sharing across the team.
- Hold the team to a high standard of customer focus, with proactive problem‑solving and strong delivery outcomes.
- Partner with senior leadership to align the Professional Services department’s strategic direction with organisational growth objectives, ensuring scalability and long‑term success.
- Project and Customer Management
- Own a portfolio of Professional Services engagements, ensuring projects are delivered on time, within scope, and on budget with high levels of customer satisfaction.
- Build and maintain strong relationships with key customer stakeholders and serve as an escalation point for critical issues.
- Hold full commercial ownership of an assigned portfolio of Professional Services projects, with responsibility for revenue attainment, forecasting accuracy, margin delivery, and overall financial health.
- Support Project Managers in identifying, assessing and mitigating delivery and commercial risks, ensuring early intervention to minimise revenue leakage, margin erosion, or customer dissatisfaction.
- Monitor and manage portfolio‑level KPIs, including revenue attainment, forecast accuracy, margin performance, and customer satisfaction, using data‑driven insights to inform decision‑making and corrective actions.
- Oversee commercial arrangements, including the quality and governance of Statements of Work (SOWs), and the end‑to‑end change control process, ensuring all scope and commercial changes are appropriately assessed, approved, documented, and forecasted and billed.
- Standardise and refine delivery methodologies for SaaS implementations and consulting engagements to ensure consistency and quality across the portfolio.
- Build and maintain a knowledge base with templates, tools, and best practices to empower team members and promote operational consistency.
- Operational Excellence
- Lead resource planning and project staffing across your portfolio, ensuring adequate capacity, balanced workloads, and that incoming projects are resourced ahead of go‑live.
- Develop and maintain systems for tracking key projects and portfolio performance indicators (KPIs), providing actionable insights and comprehensive reporting.
- Continuously enhance Professional Services practices, leveraging data analytics to drive efficiency, scalability, and improved customer outcomes.
- Partner with Sales, Finance, Product and Engineering to support project delivery and key operational processes.
- Education
- Bachelor’s degree in business, project management, engineering, or a related field is required.
- An MBA or advanced certification in Project Management is highly desirable.
- Experience
- 10+ years of proven experience delivering enterprise software solutions with a strong track record in project and team management.
- 3+ years in leadership roles, including managing remote team members across multiple time zones.
- Technical Proficiency
- Proficiency in Microsoft Office and PSA platforms (such as NetSuite OpenAir, Certinia, or equivalent), with demonstrable experience managing resource bookings and revenue forecasting within a PSA environment.
- Demonstrated experience owning a revenue forecast within a Professional Services or PMO context.
- Experience creating and reviewing Statements of Work (SOWs).
You are a commercially grounded delivery leader with a track record of managing complex project portfolios in a Professional Services or PMO environment. You are equally comfortable owning a revenue forecast conversation with Finance as you are coaching a Project Manager through a difficult client escalation. You set high standards, hold your team to them, and create the conditions for consistent, repeatable delivery. You are data‑driven in your decision‑making, direct in your communication, and trusted by both your team and senior stakeholders.
WHAT’S IN IT FOR YOU- An opportunity to work in a values‑driven, performance‑oriented, dynamic and growth‑focused culture.
- We support a remote working environment with a one‑time home office allowance and subsidised monthly internet allowance.
- Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.).
- Annual fitness allowance.
- Mental health support provided through access to Calm Premium meditation app and access to Talkspace.
- Access to Udemy, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs.
Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email.
PMO Manager in London employer: Norwest Venture
Contact Detail:
Norwest Venture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that PMO Manager role.
✨Tip Number 2
Prepare for those interviews by researching Cority and its EHS+ platform. We want to see you shine with knowledge about their services and how you can contribute to their success. Show them you’re the perfect fit!
✨Tip Number 3
Practice your pitch! We recommend rehearsing how you’ll present your experience in project management and revenue forecasting. Make sure you can clearly articulate how your skills align with the responsibilities of the PMO Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace PMO Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the PMO Manager role. Highlight your experience in project management, revenue forecasting, and team leadership. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Don't forget to mention any relevant achievements that showcase your expertise.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We value open communication and continuous improvement, so share examples of how you've fostered these qualities in your teams before.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Norwest Venture
✨Know Your Numbers
As a PMO Manager, you'll be expected to own the revenue forecast. Brush up on your financial acumen and be ready to discuss how you've managed forecasts in the past. Bring specific examples of how you’ve tackled margin erosion or scope creep.
✨Showcase Leadership Skills
This role requires leading a team of Project Managers, so be prepared to share your leadership style. Think about times when you’ve developed high-performing teams or implemented project management standards. Highlight your ability to foster open communication and continuous improvement.
✨Demonstrate Customer Focus
Cority values strong customer relationships. Be ready to discuss how you've built and maintained relationships with key stakeholders. Share examples of how you’ve resolved critical issues and ensured high levels of customer satisfaction in previous projects.
✨Be Data-Driven
The ideal candidate is data-driven in decision-making. Prepare to talk about how you've used data analytics to inform project decisions and improve outcomes. Bring examples of KPIs you've tracked and how they influenced your project management strategies.