At a Glance
- Tasks: Handle guest inquiries and maximise booking revenues through upselling.
- Company: Join Norwegian Cruise Line, a leader in the travel industry.
- Benefits: Full-time role with growth opportunities and a vibrant work environment.
- Other info: Customer-focused attitude is a must for this dynamic role.
- Why this job: Be part of creating unforgettable experiences for guests at sea.
- Qualifications: Experience in the travel industry and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Norwegian Cruise Line in Southampton is seeking a Guest Services Coordinator to handle call and email inquiries, maximize booking revenues through upselling, and ensure excellent customer service.
Responsibilities include managing bookings and providing detailed information to guests.
The ideal candidate has travel industry experience, strong communication skills, and a customer-focused attitude.
This is a full-time position offering opportunities for growth within the company.
Cruise Guest Services Lead - Sales & Guest Experience in Southampton employer: Norwegian Cruise Line
Norwegian Cruise Line is an exceptional employer, offering a vibrant work culture in the heart of Southampton. With a strong focus on employee growth and development, team members enjoy comprehensive training and advancement opportunities within the travel industry. The company values customer service excellence, making it a rewarding environment for those passionate about creating memorable guest experiences.
