At a Glance
- Tasks: Lead IT operations, support users, and manage a small team in a dynamic environment.
- Company: Join Norty Ltd, a leading clothing brand company with a passion for quality and innovation.
- Benefits: Enjoy a competitive salary, cycle to work scheme, and enhanced parental leave.
- Other info: Be part of a collaborative culture that values innovation and personal growth.
- Why this job: Make a real impact in a hands-on role while shaping the future of IT at Norty.
- Qualifications: Experience in IT management, strong technical skills, and a passion for user support.
The predicted salary is between 50000 - 50000 £ per year.
Office Based, Livingston | Full Time | £50,000
Location: Livingston (Office-based)
Job Type: Full-Time, Permanent
Responsible to: Head of IT
COMPANY OVERVIEW
Norty Ltd, parent company to 11 leading clothing brands. For over two decades, Norty and its portfolio of brands have supplied top-quality garments to decorators and embroiderers in the print wear and promotions market. Our brand family includes the hugely popular AWDis, ProRTX, and Henbury.
VISION – To be the world’s canvas for self-expression.
MISSION – To create incredible clothing that people love to make, sell, and wear.
VALUES – Our core values guide the way we do business. They sum up what our business stands for, influence our organisation culture and drive why we do things. It is expected that our team live and breathe the following values:
- Do the right thing– We take active responsibility for delivering the best blanks at the best price while ensuring we are ethical and transparent in our processes.
- Work together– acting as one we deliver a sum greater than our individual parts.
- Do it with passion– We are passionate about the impact our clothing makes to those who make it, our team, the businesses who sell it and those who wear it.
- Do what you can to make the world a better place– We do what we can to make the world a better place.
- Never stand still– Change is constant, that’s why we never stand still – we adapt, and generate innovations based on leading the market.
PRINCIPLE SCOPE & PURPOSE OF JOB
We are looking for an experienced and hands‑on IT Manager to support the delivery of IT services across the business. Reporting to the Head of IT, this role is focused on ensuring smooth day-to-day operations, supporting users, and maintaining a secure and reliable IT environment.
KEY TASKS & RESPONSIBILITIES
- IT Operations & Support
- Take ownership of day-to-day IT operations and user support.
- Ensure issues are resolved efficiently and with a strong focus on user experience.
- Act as an escalation point for more complex technical issues.
- Maintain high standards of service across all IT support activities.
- Team Management
- Line manage and support the Assistant IT Manager.
- Help prioritise workload and ensure effective coverage.
- Lead by example in delivering responsive, hands‑on support.
- Cybersecurity & Reliability
- Implement and maintain cybersecurity measures in line with company standards.
- Support the Head of IT in managing risk, backups, and business continuity.
- Ensure systems are patched, protected, and monitored appropriately.
- Respond to incidents and support resolution where required.
- Infrastructure & Systems
- Support and maintain IT infrastructure (devices, networks, cloud services).
- Administer and support Microsoft 365 (user management, basic configuration, troubleshooting).
- Manage user accounts, access, and device setup.
- Assist in maintaining documentation and system standards.
- Hands‑On IT Support
- Remain actively involved in day-to-day support, including setting up and deploying PCs, laptops, and mobile devices.
- Troubleshooting hardware and software issues.
- Supporting printers, phones, and office equipment.
- Oversee onboarding and offboarding processes.
- Ensure IT assets are tracked and maintained.
- Applications & Systems
- Support business applications and coordinate with third‑party providers.
- Help users make effective use of systems and tools.
- Exposure to systems such as Business Central is helpful but not essential.
Skills & Experience
- Experience in a senior IT support, IT Manager, or similar role.
- Strong hands‑on technical background in a Windows‑based environment.
- Good working knowledge of Microsoft 365 (day‑to‑day administration and support).
- Solid understanding of cybersecurity fundamentals and good practice.
- Experience supporting end‑user devices and environments.
- Experience mentoring or supervising others.
- Ability to take ownership and make sound decisions in a small‑team environment.
- Experience with endpoint/device management tools.
- Exposure to cloud‑based environments.
- Familiarity with ERP systems (e.g. Business Central).
- Experience working with external IT providers or MSPs.
Personal Attributes
- Approachable and service‑focused.
- Comfortable being hands‑on and visible within the business.
- Practical, solutions‑oriented mindset.
- Strong communicator with non‑technical users.
- Organised and able to balance competing priorities.
Pay: £50,000.00 per year
Benefits:
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On‑site parking
Ability to commute/relocate: Livingston EH54: reliably commute or plan to relocate before starting work (required)
Start your Norty Journey Today. Email us your cover letter and CV by clicking the button below.
IT MANAGER in Livingston employer: Norty
Norty Ltd is an exceptional employer, offering a vibrant work culture in Livingston where collaboration and passion drive our success. With a commitment to employee growth, we provide opportunities for professional development and a supportive environment that values ethical practices and innovation. Enjoy benefits like enhanced parental leave, a cycle-to-work scheme, and free on-site parking while being part of a team that strives to make a positive impact in the clothing industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT MANAGER in Livingston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local IT meetups or online webinars, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to highlight them during interviews. Demonstrating your hands-on experience can really set you apart from other candidates.
✨Tip Number 3
Prepare for those tricky interview questions! Research common IT manager scenarios and think about how you’d handle them. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Norty Ltd.
We think you need these skills to ace IT MANAGER in Livingston
Some tips for your application 🫡
Craft a Tailored Cover Letter:When applying for the IT Manager role, make sure your cover letter speaks directly to the job description. Highlight your hands-on experience and how you embody our values at Norty Ltd. This is your chance to show us why you're the perfect fit!
Showcase Your Technical Skills:In your CV, don’t just list your previous roles; dive into the specifics of your technical expertise. Mention your experience with Microsoft 365, cybersecurity measures, and any relevant systems like Business Central. We want to see how your skills align with what we need!
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through. Share your passion for IT and how you’ve made a positive impact in past roles. We’re looking for someone who’s not just skilled but also genuinely excited about what they do!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Norty Ltd!
How to prepare for a job interview at Norty
✨Know Your Tech Inside Out
As an IT Manager, you'll need to demonstrate a solid understanding of the technical skills required for the role. Brush up on your knowledge of Microsoft 365, cybersecurity fundamentals, and any relevant systems like Business Central. Be ready to discuss how you've applied these skills in past roles.
✨Showcase Your Leadership Skills
Since you'll be managing a small team, it's crucial to highlight your experience in mentoring and supervising others. Prepare examples of how you've led teams, prioritised workloads, and delivered hands-on support. This will show that you can lead by example and foster a collaborative environment.
✨Emphasise Problem-Solving Abilities
IT is all about solving problems efficiently. Be prepared to share specific instances where you've tackled complex technical issues or improved user experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Align with Company Values
Norty Ltd values doing the right thing, teamwork, and passion. Research these values and think about how your personal work ethic aligns with them. During the interview, weave in examples that reflect these principles, showing that you're not just a fit for the role but also for the company culture.
