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- Tasks: Assist in managing a lively bar and music venue, ensuring top-notch customer experiences.
- Company: Nortons Digbeth is a vibrant Irish bar known for live music and the best Guinness in Birmingham.
- Benefits: Enjoy a fun work environment with flexible hours, competitive pay, and exciting events.
- Why this job: Join a passionate team dedicated to hospitality, music, and creating unforgettable moments.
- Qualifications: Must have 12 months of management experience in hospitality and strong bar skills.
- Other info: Ideal candidates should be ready to work evenings and weekends, with a personal license preferred.
The predicted salary is between 29200 - 30000 £ per year.
Job Description
All potential candidates should read through the following details of this job with care before making an application.
Assistant General Manager (AGM) Nortons Digbeth
Reporting to: Group General Manager Salary: £34,000 £38,000 (DOE) + Performance Bonus
The Mission
As the AGM, you are the operational lead for Nortons. xiskglj You act with the full authority of a General Manager when the Group GM is off-site. Your primary objective is to manage the complex intersection of high-volume service, live music logistics, and digita…
Assistant General Manager employer: Nortons Digbeth
Contact Detail:
Nortons Digbeth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Zonal and Aztec. Being able to demonstrate your proficiency in these systems during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your experience in managing high-volume venues, especially those with live music. Share specific examples of how you've successfully handled busy nights or events, as this will resonate well with the hiring team.
✨Tip Number 3
Show your passion for hospitality and customer service by preparing anecdotes that illustrate your commitment to creating exceptional experiences. This could include times when you went above and beyond for customers or resolved issues effectively.
✨Tip Number 4
Research Nortons Digbeth and its unique offerings, like their Full Irish breakfast and live music events. Being knowledgeable about their menu and events will help you connect with the team and demonstrate your enthusiasm for the role.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality, particularly any roles as an Assistant Manager or above. Emphasise your skills in managing staff, customer service, and any specific knowledge of bar operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and live music. Mention specific experiences that demonstrate your ability to provide exceptional customer experiences and manage a team effectively.
Highlight Relevant Skills: In your application, clearly outline your experience with managing rotas, P&Ls, and any software mentioned in the job description, such as EPOS systems. This will show that you have the necessary administrative skills for the role.
Show Your Personality: Since the role requires a passion for people and hospitality, let your personality shine through in your application. Use a friendly tone and share anecdotes that reflect your enthusiasm for creating memorable customer experiences.
How to prepare for a job interview at Nortons Digbeth
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal stories that highlight your love for providing exceptional customer experiences, whether it's through memorable interactions or successful events you've managed.
✨Demonstrate Leadership Skills
As an Assistant General Manager, you'll need to motivate and train staff effectively. Prepare examples of how you've successfully led a team in the past, focusing on your ability to be firm but fair while maintaining high morale.
✨Familiarise Yourself with Relevant Software
Since the role involves managing EPOS systems and spreadsheets, brush up on your skills with Aztec, Zonal, and G-Suite. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of specific scenarios where you had to handle difficult situations, such as managing a busy night or resolving a customer complaint, and be ready to share how you approached them.
