Senior AI Transformation Project Manager

Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.

Practice Group / Department Business Transformation – London

The Team We are delivering an ongoing Digital Transformation programme to test, select and adopt AI across all business units and legal teams in a safe and responsible way. The Business Transformation Team, a multi‑disciplinary group covering project management, business analysis, change management & communications, data analysis & reporting and strategy, is recruiting for an AI Transformation Project Manager role.

Key Responsibilities

• Lead the management, analysis and delivery of AI pilots and projects (including business case definition, project plans, ROI measurement, process improvement reviews and mapping, data modelling and analysis, solution assessment, implementation planning, training).
• Lead the project execution of AI tooling and agentic solutions.
• Lead business services training needs and adoption analysis.
• Track internal operations AI tooling success measures.
• Develop and manage project control documentation (project plans, action logs, RAID logs).
• Support the project planning and execution of digital solutions projects.
• Provide structural advice on ways of working, organisation design, processes and technology.
• Guide the analysis of processes and systems, re‑engineering processes for efficiency gains, cost savings and standardisation.
• Support change management, AI adoption and communications by identifying change impacts and inputting to appropriate sequencing and timing of change delivery, as well as creating relevant communications and training.
• Support stakeholder definition and mapping.
• Define and track success metrics, ROI measurements and benefits realisation and reporting.
• Help educate colleagues in project delivery tools and skills.
• Identify and communicate interdependencies between projects and actively work to reduce siloes across the business.

Skills and Experience Required

• Expertise in utilising a wide range of project management approaches and tools, understanding where and how to adjust and apply these.
• Strong experience working on large‑scale, complex, multi‑geographical/global transformation programmes (legal sector highly desirable).
• Experience in the legal sector or professional services (highly desirable).
• Ability to present formal or informal findings in a clearly defined and persuasive manner and to write clearly and confidently for a variety of stakeholder audience groups.
• Excellent verbal, interpersonal, and written communication skills, including experience with developing and delivering presentations, editing, and proofreading.
• Strong understanding and experience of change management, adoption and communication principles and methodologies.
• Experience, or a strong interest, in AI technology solutions and how they can deliver value to our firm and clients.
• Strong interest in emerging technology and adoption methods.
• Collaborative and flexible approach, with strong attention to detail.
• Comfortable operating within an ambiguous and changeable environment, tailoring the approach as necessary.
• Highly motivated self‑starter who is adaptable and pragmatic, with the ability to act decisively and move projects with pace.
• Adept at workshop facilitation, process analysis, producing process documentation and process modelling.
• Prince II, APMP, Scrum, Six Sigma or other project management or process improvement qualifications (desirable).

Diversity, Equity and Inclusion We are proud to be an equal‑opportunity employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.