Executive, Billing Operations - EMEA in Newcastle upon Tyne

We're Norton Rose Fulbright – a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we’re looking for people who are innovative, commercial and value the work that they do.

Our Newcastle Office is currently recruiting for an Executive, Billing Operations – EMEA to operate as part of the Working Capital Management team and ensure the effective delivery of bill preparation, production and support to teams across the EMEA region.

• Drafting and editing pre-bills with thorough attention to detail across the EMEA region
• Editing WIP including but not limited to: narrative amends, write offs, updating phase and task codes, deleting time, time transfers and other ad hoc requests
• Checking and finalising pre-bills to generate invoices in line with local VAT requirements
• Credit notes and reissuing invoices as instructed
• Assisting with client or business specific billing portfolios, including generating invoices and management of monthly billing cycles and processes
• Assisting with Interim bills and generating internal invoices
• Bill dispatch - sending of client invoices, narratives and supporting documents by email/letter
• Managing the billing workflow to ensure quick turnaround in line with SLAs
• Liaising with the wider Working Capital Team to update matter maintenance such as billing methods, e-billing information, rates and other ad hoc information
• Regular communication with the EMEA Revenue Team to foster positive working relationships and to promote fluid ways of working to provide a seamless service to the business

• A team player with strong communication skills and the confidence to liaise at all levels
• Adaptable and able to complete tasks without close supervision
• Self-motivated and dedicated to task completion
• Legal billing experience, would be an advantage especially if you have experience/knowledge of practice management systems (e.g. Aderant Expert, Elite or SAP)
• Good working knowledge of Word, Excel and Outlook and general familiarity with IT systems
• Must be articulate and professional in delivery, with a well-developed sense of discretion
• Must be flexible over hours and prepared to work overtime when required, in particular at month-ends

Diversity, Equity and Inclusion: To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.