At a Glance
- Tasks: Support financial operations and assist with client/matter setups in a dynamic legal environment.
- Company: Join Norton Rose Fulbright, a leading global law firm with a collaborative culture.
- Benefits: Flexible work model, inclusive policies, and opportunities for personal development.
- Other info: Exciting career growth opportunities in a supportive and inclusive workplace.
- Why this job: Be part of a diverse team making a real impact in finance operations.
- Qualifications: Strong communication skills, adaptability, and familiarity with IT systems.
The predicted salary is between 28800 - 43200 € per year.
We are Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.
Our Newcastle office is currently recruiting for an Executive, Revenue Operations Helpdesk – EMEA to join one of the largest finance teams in the North East. The team comprises over 60 finance professionals divided into several specialised teams that support financial operations across Europe, the Middle East, and Asia (EMEA).
The Executive, Revenue Operations Helpdesk – EMEA sits within the revenue team located within the Finance Department, ensuring the effective delivery of Client/Matter setups and Matter Maintenance to the legal teams. This team also deals with financial reporting and rates amongst supporting the business with ad-hoc queries.
The ideal candidate will be a self-starter with a positive, can-do attitude, a creative approach to work and excellent attention to detail.
Key responsibilities:- Opening of Client Matter Inception forms via Intapp, ensuring all Matter data is correct as per the engagement letter.
- Dealing with Matter Maintenance of existing files to make sure all invoices are produced accurately and with the correct client and payers' details.
- Creating/amending time narratives and basic WIP reports. Time transfers and deletions, narrative amendments. Dealing with time entry requests. File closures.
- Undertake further duties as directed by Working Capital Team Leaders and Managers.
- Dealing with and responding to Revenue Helpdesk inbox queries for EMEA.
- Reporting daily/weekly/monthly to include financial reports and updates to the business.
- A team player with strong communication skills and the confidence to liaise at all levels.
- Adaptable and able to complete tasks without close supervision.
- Self-motivated and dedicated to task completion.
- SAP system experience and PowerBI knowledge will be an advantage.
- Good working knowledge of Word, Excel and Outlook and general familiarity with IT systems.
- Must be articulate and professional in delivery, with a well-developed sense of discretion.
- Driven by personal development.
- Must be flexible over hours and prepared to work occasional overtime when required, in particular at month ends.
To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing.
We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.
Executive, Revenue Operations Helpdesk employer: Norton Rose Fulbright
At Norton Rose Fulbright, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Newcastle office is part of a global network, providing employees with unique opportunities for professional growth and development within one of the largest finance teams in the North East. With a commitment to diversity, equity, and inclusion, we ensure that all team members feel valued and supported, while enjoying the flexibility of a hybrid work model that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Executive, Revenue Operations Helpdesk
✨Tip Number 1
Network like a pro! Reach out to current employees at Norton Rose Fulbright on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your innovative and commercial mindset aligns with what they’re all about!
✨Tip Number 3
Practice common interview questions, but don’t forget to prepare some of your own. Asking insightful questions shows you’re genuinely interested in the role and the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Norton Rose Fulbright.
We think you need these skills to ace Executive, Revenue Operations Helpdesk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Executive, Revenue Operations Helpdesk role. Highlight your relevant experience and skills that match the job description, especially your attention to detail and communication skills.
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share examples of how you've been innovative or tackled challenges in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read and understand your key achievements and experiences.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to our recruitment team, and we can get back to you quicker!
How to prepare for a job interview at Norton Rose Fulbright
✨Know Your Numbers
As an Executive in Revenue Operations Helpdesk, you'll be dealing with financial reports and data. Brush up on your financial terminology and be ready to discuss how you've handled similar tasks in the past. This shows you understand the role's requirements and can hit the ground running.
✨Showcase Your Tech Savvy
Familiarity with SAP and PowerBI is a plus, so make sure to highlight any experience you have with these systems. If you don’t have direct experience, mention similar tools you've used and how quickly you adapt to new software. This will demonstrate your ability to learn and thrive in a tech-driven environment.
✨Demonstrate Your Team Spirit
Norton Rose Fulbright values collaboration, so be prepared to share examples of how you've worked effectively in teams. Discuss specific situations where your communication skills helped resolve issues or improve processes. This will show that you're not just a lone wolf but a team player who can contribute to their culture.
✨Be Ready for Flexibility
The job mentions flexibility in hours and occasional overtime, especially at month ends. Be honest about your availability and willingness to adapt. Share any past experiences where you successfully managed tight deadlines or unexpected changes, which will reassure them that you can handle the demands of the role.