Norton Rose Fulbright US LLP (Non-partners) in Newcastle is seeking an IT Service Desk professional to provide first and second line desktop support, including out-of-hours coverage.
The role is hybrid and based in the Newcastle office. You will handle incidents, requests and user administration for staff, following ITSM/ITIL practices and working a 12-hour shift pattern.
Experience with Windows 11, Microsoft 365, PowerShell and automation, plus VIP customer support, is essential.
VIP IT Support Engineer - After Hours, Hybrid in Newcastle upon Tyne employer: Norton Rose Fulbright US LLP (Non-partners)
Norton Rose Fulbright is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its global team of over 7,000 professionals. With a strong commitment to employee growth, the firm provides ample opportunities for career advancement and skill development, particularly in cutting-edge areas like AI and legal technology. Located in a vibrant city, employees benefit from a flexible work model that promotes work-life balance while being part of a diverse and inclusive environment that values every individual's contribution.
Contact Details:
Norton Rose Fulbright US LLP (Non-partners) Recruitment Team
