At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and boost hotel sales.
- Company: Norton Park Hotel, Spa & Manor House - a stunning 4-star venue.
- Benefits: Competitive pay, staff discounts, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on teamwork and high service standards.
- Why this job: Join a vibrant team and enhance guest satisfaction while developing your leadership skills.
- Qualifications: Previous supervisory experience in hospitality and knowledge of wines and spirits.
The predicted salary is between 26130 - 31936 £ per year.
Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property located in Sutton Scotney, just outside Winchester.
The role involves supervising and leading the team to deliver outstanding guest experiences, with a focus on upselling and promoting hotel offers.
The position requires prior supervisory experience in hospitality F&B, with knowledge of wines and spirits, strong motivation skills, and the ability to build and motivate a team to maintain high service standards.
#J-18808-Ljbffr
F&B Supervisor: Lead Guest Experience & Upsell in Winchester employer: Norton Park Hotel, Spa & Manor House
Norton Park Hotel, Spa & Manor House offers an exceptional work environment where employee growth is prioritised through comprehensive training and development opportunities. Located in the picturesque Sutton Scotney, just outside Winchester, our 4-star property boasts a vibrant work culture that values teamwork and a passion for customer service, making it an ideal place for those looking to make a meaningful impact in the hospitality industry.
Contact Details:
Norton Park Hotel, Spa & Manor House Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor: Lead Guest Experience & Upsell in Winchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Norton Park Hotel, Spa & Manor House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Norton Park Hotel, Spa & Manor House
Don't be shy about reaching out to Norton Park Hotel, Spa & Manor House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Supervisor: Lead Guest Experience & Upsell in Winchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Norton Park Hotel, Spa & Manor House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Norton Park Hotel, Spa & Manor House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
