At a Glance
- Tasks: Be the friendly face that welcomes guests and ensures their stay is unforgettable.
- Company: Join a vibrant hotel team at Norton Park Hotel, Spa & Manor House.
- Benefits: Enjoy free health club membership, discounts, and support for your professional growth.
- Other info: Dynamic work environment with opportunities for learning and career advancement.
- Why this job: Perfect for those who love customer service and want to make a difference.
- Qualifications: Passion for helping others and experience in customer-facing roles.
The predicted salary is between 18900 - 23100 £ per year.
Do you thrive on delivering outstanding customer service?
Are you a natural people person?
The important stuff
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
• AND……much, much more!
What will I do?
You will be the first impression a guest will have upon arriving at the hotel, you’ll greet guests, assign rooms, take payments and general administrative duties.
Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
- Passion for customer service
- Have worked in a customer facing role
- Conflict resolution experience
- Ability to work under pressureand multi-task
- Strong time management and organisational skills
Curious to find out more?
Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester.
Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House.
The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.
We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from
Green Tourism !
The QHotels Collection proudly supports the UK Armed Forces and have signed the
Armed Forces Covenant achieving the Silver Award.
#J-18808-Ljbffr
Receptionist employer: Norton Park Hotel, Spa & Manor House
At Norton Park Hotel, Spa & Manor House, we pride ourselves on being an exceptional employer that values teamwork and personal growth. Our vibrant work culture fosters collaboration and creativity, while our commitment to employee development ensures you have access to training and qualifications that enhance your culinary skills. With benefits like a free health club membership, discounts across The QHotels Collection, and a supportive environment, you'll find meaningful and rewarding employment in a stunning location just outside Winchester.
Contact Details:
Norton Park Hotel, Spa & Manor House Recruitment Team
