Night Front Desk Specialist – Elevate Guest Experience

Night Front Desk Specialist – Elevate Guest Experience

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
N

At a Glance

  • Tasks: Greet guests, manage check-ins/outs, and ensure a welcoming atmosphere throughout the night.
  • Company: Norton Park Hotel, Spa & Manor House - a place dedicated to guest experience.
  • Benefits: Staff discounts, training support, and free parking.
  • Other info: Enjoy a calm work environment with opportunities for personal growth.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 30000 Β£ per year.

Norton Park Hotel, Spa & Manor House in Sutton Scotney is seeking a dedicated night-time receptionist to greet arriving guests, manage efficient check-ins and check-outs, and respond to guest enquiries with warmth and professionalism throughout the night. You will work with minimal supervision to maintain a calm, welcoming atmosphere. You will resolve guest concerns promptly and contribute to a memorable stay, with benefits including staff discounts, training support, and free parking.

Night Front Desk Specialist – Elevate Guest Experience employer: Norton Park Hotel, Spa & Manor House

At Norton Park Hotel, Spa & Manor House, we pride ourselves on being an exceptional employer that values teamwork and personal growth. Our vibrant work culture fosters collaboration and creativity, while our commitment to employee development ensures you have access to training and qualifications that enhance your culinary skills. With benefits like a free health club membership, discounts across The QHotels Collection, and a supportive environment, you'll find meaningful and rewarding employment in a stunning location just outside Winchester.

N

Contact Details:

Norton Park Hotel, Spa & Manor House Recruitment Team

We think you need these skills to ace Night Front Desk Specialist – Elevate Guest Experience

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Teamwork
Customer Service Skills