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- Tasks: Join our bar team to create amazing guest experiences and ensure brand standards.
- Company: Norton Park Hotel is a 4-star venue offering luxury accommodations and leisure facilities.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Why this job: Flexible hours make it perfect for students; be part of a diverse and inclusive team.
- Qualifications: Passion for customer service, good time management, and ability to work under pressure.
- Other info: We support the UK Armed Forces and are committed to diversity and inclusion.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND… much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organizational skills
- Ability to work under pressure
Norton Park Hotel, Spa & Manor House is a 4-star, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel features Scene restaurant and bar & lounge, a terrace, and offers afternoon tea, private dining, and meeting & event spaces, as well as a separate Manor House. The leisure facilities include a pool, gym, steam room, sauna, and an Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs. The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
Bar Team Member employer: Norton Park Hotel, Spa & Manor House
Contact Detail:
Norton Park Hotel, Spa & Manor House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the QHotels Collection and their values. Understanding their commitment to guest experience and employee support will help you align your answers during any interviews or discussions.
✨Tip Number 2
Showcase your passion for customer service by sharing specific examples from your past experiences. Whether it's a part-time job or a volunteer role, demonstrating how you've gone above and beyond for guests can set you apart.
✨Tip Number 3
Network with current or former employees of the QHotels Collection. They can provide insights into the company culture and what they look for in a Bar Team Member, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss how you handle pressure and time management. In a busy bar environment, these skills are crucial, so think of scenarios where you've successfully managed multiple tasks or dealt with challenging situations.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Highlight Your Passion: Make sure to express your passion for delivering exceptional guest service in your application. Use specific examples from previous experiences where you went above and beyond to ensure customer satisfaction.
Tailor Your CV: Customise your CV to reflect the skills mentioned in the job description, such as strong customer service skills and good time management. Highlight any relevant experience in food and beverage roles or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working at Norton Park Hotel and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Norton Park Hotel, Spa & Manor House
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Time Management Skills
Prepare to discuss how you manage your time effectively, especially in a busy environment. You might want to share strategies you've used to prioritise tasks during peak hours.
✨Familiarise Yourself with the Venue
Research Norton Park Hotel and its offerings before the interview. Knowing about their facilities, dining options, and services will show your genuine interest in the role and help you answer questions more confidently.
✨Prepare for Pressure Situations
Think of scenarios where you had to work under pressure and how you handled them. Be ready to discuss these experiences, as they will demonstrate your ability to thrive in a fast-paced environment.