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- Tasks: Lead the Conference & Events team to create unforgettable guest experiences.
- Company: Join a dynamic 4-star hotel with a focus on hospitality and guest satisfaction.
- Benefits: Enjoy free health club membership, discounts, and support for professional development.
- Other info: Work in a beautiful hotel with excellent leisure facilities and career growth opportunities.
- Why this job: Be part of a fast-paced environment where no two days are the same!
- Qualifications: Experience in hospitality and people management, with knowledge of food and beverage trends.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Are you passionate about food and providing an outstanding guest experience? Do you thrive in a fast-paced role where 2 days are never the same?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
What will I do?
Responsible for leading the Conference & Events team, you’ll lead from the front and work together with your team to ensure brand standards are adhered to, the guest experience is to a very high standard and revenues are maximised at every opportunity. Working closely with the Events & Group Sales team to plan and execute each event, meeting the client’s expectations.
Is this the role for me?
- Previous experience working within hospitality
- Have worked in a busy meetings & events, banqueting and weddings venue
- People management experience
- Up to date with food & beverages trends & best practice
- Knowledge of wines & spirits
About the Hotel
Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.
EEO and Accreditations
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Compensation: Competitive salary
Conference & Events Manager employer: Norton Park - Events Operations
Contact Detail:
Norton Park - Events Operations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality enthusiasts, and don’t be shy about sharing your passion for food and guest experiences. The more people you know, the better your chances of landing that Conference & Events Manager role.
✨Tip Number 2
Show off your skills! If you’ve got experience in managing events or leading teams, make sure to highlight those stories in interviews. Share specific examples of how you’ve maximised revenues and created unforgettable guest experiences.
✨Tip Number 3
Research is key! Familiarise yourself with the latest trends in food and beverages, as well as the best practices in hospitality. This knowledge will not only impress your interviewers but also show that you’re genuinely passionate about the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for The QHotels Collection and all we have to offer.
We think you need these skills to ace Conference & Events Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and guest experiences right from the start. Use your cover letter to share a personal story or experience that highlights why you love working in hospitality.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Conference & Events Manager role. Highlight your previous experience in busy venues and any people management roles you've had, so we can see how you'd fit into our team.
Be Specific: When detailing your past roles, be specific about your achievements. Did you increase revenue at an event? Did you receive positive feedback from clients? Numbers and examples help us understand your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Norton Park - Events Operations
✨Know Your Venue
Familiarise yourself with the Norton Park Hotel, Spa & Manor House. Understand its facilities, services, and unique selling points. This will help you demonstrate your enthusiasm for the role and show that you’re genuinely interested in what they offer.
✨Showcase Your Experience
Prepare specific examples from your previous roles in hospitality, especially in events management. Highlight your people management skills and how you've maximised guest experiences and revenues in past positions. This will illustrate your capability to lead the Conference & Events team effectively.
✨Stay Updated on Trends
Brush up on the latest food and beverage trends, as well as knowledge about wines and spirits. Being able to discuss current trends will not only impress your interviewers but also show that you’re proactive and passionate about the industry.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to guest experience and how they measure success in events. This shows your interest in the position and helps you assess if it’s the right fit for you.