At a Glance
- Tasks: Serve guests in various Food & Beverage areas while ensuring satisfaction and brand standards.
- Company: Join the QHotels Collection, a 4* hotel known for its inclusive culture.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: Located at Norton Park Hotel, with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for guest service and strong organisational skills required.
The predicted salary is between 20000 - 25000 € per year.
Benefits
- Free health club membership (T&Cs apply)
- Discounts across the QHotels Collection
- Family & Friends discounts in hotels across the QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND… much, much more!
Responsibilities
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Qualifications
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Location
Norton Park Hotel, Spa & Manor House is a 4* hotel with 165 bedrooms, located in Sutton Scotney, just outside Winchester. The property features a range of dining and leisure facilities.
Commitment to Equality and Diversity
The QHotels Collection is a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. If you require reasonable adjustments to any stage of the recruitment process, please let us know so that we can make the necessary changes.
Food & Beverage Team Member employer: Norton Park - Bar and Lounge
At QHotels Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Food & Beverage Team Member at the stunning Norton Park Hotel, Spa & Manor House, you will enjoy a range of benefits including free health club membership, professional development support, and generous discounts across our hotel collection, all while working in a beautiful setting just outside Winchester. Join us to be part of a team that prioritises guest satisfaction and employee growth, ensuring a rewarding and fulfilling career in hospitality.
Contact Detail:
Norton Park - Bar and Lounge Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the company! Research QHotels Collection and their values. This way, when you chat with them, you can show off your passion for delivering exceptional guest service and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. Being able to share these experiences will help you stand out during interviews.
✨Tip Number 3
Be ready to showcase your time management and organisational skills. Prepare examples of how you've handled busy situations in the past, especially in food and beverage settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering exceptional guest service shine through. We want to see that you genuinely care about making guests happy and creating memorable experiences.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in food and beverage or customer service that showcase your ability to work under pressure and manage time effectively.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Food & Beverage Team Member role at Norton Park Hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer, like training support and discounts across the QHotels Collection!
How to prepare for a job interview at Norton Park - Bar and Lounge
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the hotel. Being able to discuss the menu confidently will impress your interviewers and show your passion for guest service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for the role.
✨Demonstrate Time Management
Think of instances where you successfully managed multiple tasks under pressure. Discussing your organisational skills will reassure the interviewers that you can handle the fast-paced environment of a hotel.
✨Embrace Diversity and Inclusion
Since the QHotels Collection values equality and diversity, be ready to share your thoughts on these topics. Showing that you understand and support these values will align you with the company culture.
