At a Glance
- Tasks: Conduct detailed audits on motorcycles to ensure top-notch quality and customer satisfaction.
- Company: Join an iconic British motorcycle brand with over 120 years of history.
- Benefits: Enjoy competitive salary, 33 days holiday, private medical insurance, and more!
- Other info: Dynamic work environment with opportunities for personal growth and exciting team events.
- Why this job: Be part of a passionate team shaping the future of legendary motorcycles.
- Qualifications: Experience in product quality or vehicle audits is essential.
The predicted salary is between 36000 - 44000 £ per year.
We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers. Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!
At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.
The Product Auditor is responsible for independently assessing completed motorcycles against defined quality standards, engineering specifications and customer expectations. Acting as the final quality gate within the manufacturing process, you will conduct detailed product audits, identify defects and quality concerns, and work collaboratively with Production, Manufacturing Engineering and Plant Quality to drive permanent improvements.
Using structured auditing techniques and data analysis, you will identify recurring trends, support root cause investigations and contribute to continuous improvement initiatives that enhance product quality and customer satisfaction.
Duties/Responsibilities
- Conduct detailed end-of-line and in-process product audits on completed motorcycles
- Verify product conformity against engineering specifications, build standards and quality requirements
- Assess vehicle appearance, fit and finish, workmanship, functionality and overall customer presentation
- Identify cosmetic, dimensional, functional and assembly defects
- Raise quality concerns through the appropriate escalation process and ensure issues are accurately documented
- Record audit findings using quality management systems and maintain accurate audit records
- Analyse audit data to identify recurring defects, trends and opportunities for improvement
- Support root cause investigations using structured problem-solving methodologies
- Work closely with Production, Manufacturing Engineering, Supplier Quality and Plant Quality teams to eliminate repeat issues
- Verify the effectiveness of corrective actions through follow-up audits
- Participate in layered process audits, quality reviews and continuous improvement activities
- Support new model introductions and production readiness activities by auditing pilot and pre-production builds
- Ensure compliance with Norton Motorcycles quality standards, engineering specifications and recognised automotive quality systems
- Promote a culture of quality excellence and customer focus throughout manufacturing
Skills/Experience
Essential
- Experience within Product Quality, Vehicle Quality, Manufacturing Quality or Final Inspection in an automotive or motorcycle manufacturing environment
- Strong understanding of manufacturing processes and vehicle assembly
- Experience carrying out product or vehicle audits
- Ability to interpret engineering drawings and manufacturing specifications
- Excellent attention to detail with the ability to identify cosmetic and functional defects
- Strong analytical and problem-solving skills
- Experience recording quality data and producing clear audit reports
- Confident communicator with the ability to work collaboratively across multiple departments
- Good Microsoft Office skills, particularly Excel
Desirable
- Experience within an automotive OEM or premium manufacturing environment
- Knowledge of IATF 16949 and ISO 9001 Quality Management Systems
- Experience using structured problem-solving techniques such as 8D, 5 Why and Ishikawa
- Familiarity with AIAG Core Tools
- Knowledge of GD&T (Geometric Dimensioning & Tolerancing)
- Experience using quality management systems and ERP software such as SAP
- Internal Quality Auditor qualification
- Six Sigma Green Belt or equivalent Continuous Improvement qualification
Rewards of working for Norton:
- Competitive salary package that recognises your skills and experience
- 33 days of holiday (inc. Bank Hols) to relax and recharge
- Generous pension scheme that sets you up for the future, with access to personalised advice
- Private Medical Insurance and a Cash Back Programme to keep you feeling your best
- Life insurance (4x salary) because we've got your back no matter what
- FREE fruit, got to have your five-a-day!
- WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme
- Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.
- Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!
- A diverse and international team that brings together different perspectives, backgrounds, and experiences.
- Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!
- Want to go green? You can enjoy free electric bicycle hire
- Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.
- We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.
Join us and see for yourself!
PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS
Product Auditor in Solihull employer: Norton Motorcycles
At Norton Motorcycles, we pride ourselves on being an iconic British motorcycle brand with a rich history and a bright future. Located in Solihull, our state-of-the-art facilities foster a collaborative and innovative work culture where respect, trust, and personal development are at the forefront. As a Product Cost Engineer, you'll not only enjoy competitive benefits like generous holidays and private medical insurance but also have the opportunity to grow your career in an entrepreneurial environment that values your ideas and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Auditor in Solihull
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Norton Motorcycles, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Product Auditor in Solihull
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Norton Motorcycles specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Norton Motorcycles
✨Know Your Manufacturing Processes
Before you walk into the interview with Norton Motorcycles, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Norton Motorcycles value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
