Operations Analyst in Birmingham

Operations Analyst in Birmingham

Birmingham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Norton Motorcycles

At a Glance

  • Tasks: Support production performance and drive operational excellence in a legendary motorcycle brand.
  • Company: Join an iconic British motorcycle brand with over 120 years of history.
  • Benefits: Competitive salary, 33 days holiday, private medical insurance, and free electric bike hire.
  • Other info: Enjoy a dynamic work environment with exciting employee events and career growth opportunities.
  • Why this job: Be part of a passionate team shaping the future of motorcycling.
  • Qualifications: Degree in Engineering or Business Analytics; strong analytical and communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us.

Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success.

And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility.

We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning.

When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

The Operations Analyst will support the Head of Production in driving performance, efficiency, and operational excellence across the motorcycle manufacturing facility.

This role is responsible for analysing production data, identifying improvement opportunities, supporting new product introduction (NPI), and ensuring robust reporting and KPI management to enable informed decision-making.

The successful candidate will act as a key link between Production, Supply Chain, Quality, and Engineering, helping translate data into practical actions that improve throughput, quality, and cost performance.

Key Responsibilities

  • Develop and maintain daily, weekly, and monthly production performance dashboards
  • Track KPIs including output, OEE, labour efficiency, takt adherence, downtime, scrap, rework, and first-time-through
  • Provide clear, structured analysis and insights to the Head of Production
  • Support preparation of materials for leadership reviews and company all-hands briefings
  • Analyse manufacturing data to identify trends, bottlenecks, and recurring issues
  • Conduct root cause analysis and support corrective action implementation
  • Support Lean manufacturing initiatives and continuous improvement projects
  • Model capacity planning scenarios for future build volumes and new model introductions
  • Support production readiness activities for new motorcycle launches
  • Track build issues, rework trends, and open actions during pilot and beta builds
  • Provide structured reporting on launch KPIs and risk areas
  • Assist with production planning analysis to ensure alignment between build schedules and resource availability
  • Support labour planning, line balancing, and productivity analysis
  • Evaluate tooling and equipment utilisation to support CAPEX justifications
  • Work closely with Engineering, Quality, Supply Chain, and Finance to ensure alignment on performance metrics
  • Support escalation and tracking of key operational risks
  • Act as a central point for production performance data accuracy and integrity

Skills & Experience Required

  • Degree in Engineering, Manufacturing, Business Analytics, or similar (or equivalent experience)
  • Experience in a manufacturing or automotive/motorcycle environment preferred
  • Strong analytical skills with advanced Excel capability (Power BI or similar BI tools desirable)
  • Solid understanding of production KPIs (OEE, takt, throughput, yield, etc.)
  • Experience supporting Lean or Continuous Improvement initiatives
  • Strong communication skills with the ability to present data clearly to senior stakeholders
  • Highly organised with strong attention to detail
  • Ability to work at pace in a fast-moving production environment
  • Rewards Of Working For Norton

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

  • Competitive salary package that recognises your skills and experience
  • 33 days holiday (inc. Bank Hols) to relax and recharge
  • Generous pension scheme that sets you up for the future, with access to personalised advice.
  • Private Medical Insurance and a Cash Back Programme to keep you feeling your best
  • Life insurance (4x salary) because we've got your back no matter what

• FREE fruit, got to have your five-a-day!

  • We Care Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme
  • Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.
  • Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!
  • A diverse and international team that brings together different perspectives, backgrounds, and experiences
  • Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!
  • Want to go green? You can enjoy free electric bicycle hire
  • Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS

Norton Motorcycles

Contact Details:

Norton Motorcycles Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Analyst in Birmingham

Join Local Manufacturing Groups

Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!

Show Off Your Skills in Practical Spaces

Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!

Leverage the Power of Internships

While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.

Apply Directly Through Company Websites

When you find a role at a company you love, like Norton Motorcycles, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!

We think you need these skills to ace Operations Analyst in Birmingham

Analytical Skills
Advanced Excel Capability
Power BI or Similar BI Tools
Understanding of Production KPIs
Lean Manufacturing
Continuous Improvement Initiatives
Strong Communication Skills

Some tips for your application 🫡

Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!

Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.

Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Norton Motorcycles specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!

Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!

How to prepare for a job interview at Norton Motorcycles

Know Your Manufacturing Processes

Before you walk into the interview with Norton Motorcycles, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.

Technical Questions Are Key

Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!

Showcase Your Problem-Solving Skills

Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.

Align Your Values with Quality and Safety

In a full-time role, companies like Norton Motorcycles value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.