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- Tasks: Provide essential administrative support to a multidisciplinary healthcare team.
- Company: Join a supportive and collaborative medical practice focused on patient care.
- Benefits: Gain valuable experience in healthcare administration with a friendly team.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Good education, experience with the public, and typing qualifications required.
- Other info: Opportunity for growth in a dynamic healthcare environment.
The predicted salary is between 24000 - 36000 £ per year.
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to:
- Processing of information (electronic and hard copy) in a timely manner
- Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies
- Supporting the administration and receptionist teams as required
- Typing letters, reports and associated documentation as required
- Managing all enquiries in an effective manner whilst maintaining an accurate referrals database
- Actioning all incoming email within a timely manner
- Scanning documentation and attaching scanned documents to patients' healthcare records
- Accurately inputting and coding SNOMED CT data on the clinical IT system
- Processing referrals using the electronic referral system (ERS)
- Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
- Answering incoming phone calls, transferring calls or dealing with the caller's request appropriately
- Conducting clinical system searches as requested
- Being an integral part of the general practice team
- Being aware of duties and responsibilities regarding current legislation and adhering to practice policies and procedures on Safeguarding Adults and Safeguarding Children
As a Medical Secretary, you will be working within a supportive and collaborative team environment. The role offers strong administrative support, alongside guidance from an experienced Secretary Lead, Practice Management, and GP Partners. The practice promotes teamwork, clear communication, and shared responsibility to ensure efficient service delivery and high standards of patient care.
Person Specification:
Experience:- Experience of working with the general public
- Experience of administrative duties
- Good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English
- Typing qualification, i.e., OCR or RSA Diploma
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Secretary in Bath employer: Norton Medical Centre
Contact Detail:
Norton Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in practices similar to where you're applying. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common medical secretary tasks. Be ready to discuss how you handle administrative duties and liaise with multidisciplinary teams. Show us you know your stuff!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you feel more confident when discussing your experience with processing referrals and managing patient information.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Medical Secretary in Bath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Medical Secretary role. Highlight your relevant experience in administrative duties and your ability to liaise with multidisciplinary teams, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to mention your typing qualifications and any experience you have with electronic referral systems. We love seeing candidates who can demonstrate their proficiency in handling both electronic and hard copy information.
Be Professional Yet Friendly: Since you'll be dealing with the public and various agencies, it's important to convey a friendly yet professional tone in your application. Let your personality shine through while maintaining a level of professionalism that reflects our practice's values.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application is processed efficiently and you’ll be one step closer to joining our supportive team!
How to prepare for a job interview at Norton Medical Centre
✨Know Your Stuff
Make sure you understand the key responsibilities of a Medical Secretary. Familiarise yourself with tasks like processing referrals, managing enquiries, and using electronic systems. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be liaising with various team members and external agencies, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively managed inquiries or collaborated with others in previous roles. This will highlight your ability to work well in a team environment.
✨Be Ready for Practical Scenarios
Expect some situational questions or role-play scenarios during the interview. They might ask how you'd handle a busy phone line or process a referral under tight deadlines. Think through these situations beforehand so you can showcase your problem-solving skills and ability to stay organised.
✨Understand Data Protection Policies
As a Medical Secretary, you'll need to adhere to strict data protection policies. Brush up on relevant legislation and be prepared to discuss how you would ensure patient confidentiality in your role. This shows that you take your responsibilities seriously and are aware of the importance of safeguarding information.
