At a Glance
- Tasks: Process and package lending applications with precision and efficiency.
- Company: Join Norton Home Loans, a dynamic and customer-focused team.
- Benefits: Competitive salary, flexible working hours, and a supportive work environment.
- Other info: Opportunity for growth in a collaborative and flexible workplace.
- Why this job: Kickstart your career in finance while delivering exceptional customer service.
- Qualifications: Experience in lending underwriting or packaging is a plus; strong communication skills required.
The predicted salary is between 32000 - 48000 £ per year.
Norton Home Loans is seeking a detail-oriented and proactive Lending Underwriter & Packager to join our dedicated team. This role is central to ensuring lending applications are processed accurately, efficiently, and in line with company standards. You’ll be responsible for both underwriting and packaging 1st and 2nd charge lending applications, liaising with brokers and customers, and maintaining the highest levels of integrity and customer service.
Key Responsibilities
- Access and process full underwriting requirements for 1st and 2nd charge lending applications against pre-agreed criteria.
- Ensure all administrative duties are completed accurately and on time.
- Verify application details against system records for accuracy.
- Provide timely updates to brokers within SLA’s and respond to queries via phone, email, and letter.
- Organise and prioritise daily workload in coordination with the Manager, reporting on case progression (Pending, Offers, etc.).
- Handle referrals for new lending from brokerages when required.
Packaging
- Undertake DIPs and package 1st and 2nd charge lending applications prior to submission to underwriting.
- Check system information against applications for accuracy.
- Order valuations and liaise with brokers/customers to resolve queries.
- Balance daily workload effectively to meet company expectations.
- Demonstrate integrity and deliver outstanding customer service at all times.
- Assist with referrals for new lending when required.
What We’re Looking For
- Previous experience in lending underwriting or packaging is highly desirable.
- Strong organisational skills with the ability to prioritise workloads.
- Excellent communication skills (written and verbal).
- High attention to detail and accuracy.
- Proven ability to deliver outstanding customer service.
- Flexible and adaptable team player.
Job Type: Full-time (with flexibility to cover extended hours when required)
Location: Rotherham office (with some hybrid working)
Salary: £32,000.00 per annum
If you’re ready to take the next step in your career and contribute to a dynamic, customer-focused team at Norton Home Loans, we’d love to hear from you. Apply today via LinkedIn or send your CV to Claire Stead, Head of People at confidential@norton-finance.co.uk
Seniority level: Entry level
Employment type: Full-time
Job function: Finance and Sales
Lending Underwriter and Packager in Rotherham employer: Norton Finance
Norton Home Loans is an exceptional employer that prioritises employee growth and development within a supportive and dynamic work culture. Located in Rotherham, our team enjoys the benefits of hybrid working arrangements, competitive salaries, and a commitment to outstanding customer service, making it an ideal place for those looking to advance their careers in lending underwriting and packaging.
StudySmarter Expert Advice🤫
We think this is how you could land Lending Underwriter and Packager in Rotherham
✨Tip Number 1
Network like a pro! Reach out to people in the lending industry, especially those who work at Norton Home Loans. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your underwriting knowledge. Be ready to discuss how you handle accuracy and customer service, as these are key for the Lending Underwriter & Packager role.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've prioritised workloads in the past. This will demonstrate that you're the perfect fit for the fast-paced environment at Norton Home Loans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Norton Home Loans.
We think you need these skills to ace Lending Underwriter and Packager in Rotherham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lending Underwriter & Packager role. Highlight any relevant experience in lending underwriting or packaging, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team at Norton Home Loans. Mention your customer service skills and how you can contribute to their dynamic environment.
Showcase Your Communication Skills:Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing a bit of your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate to take that step!
How to prepare for a job interview at Norton Finance
✨Know Your Numbers
As a Lending Underwriter & Packager, you'll be dealing with lots of figures and data. Brush up on your understanding of 1st and 2nd charge lending applications, and be ready to discuss how you ensure accuracy in your work. This shows that you’re detail-oriented and understand the core of the role.
✨Showcase Your Communication Skills
Since you'll be liaising with brokers and customers, it’s crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in previous roles, especially when resolving queries or providing updates. This will highlight your customer service abilities.
✨Organise Your Thoughts
With strong organisational skills being a key requirement, think about how you prioritise your workload. Be ready to share specific strategies you use to manage multiple tasks efficiently. This will show that you can handle the demands of the job and keep everything running smoothly.
✨Emphasise Integrity and Teamwork
Integrity is vital in this role, so prepare to discuss situations where you’ve demonstrated honesty and reliability. Also, mention your experience as a flexible team player. Companies like Norton Home Loans value collaboration, so showing that you can work well with others will set you apart.
