At a Glance
- Tasks: Drive the development and optimisation of the ServiceNow platform for a leading contracting group.
- Company: Join a market-leading contracting group focused on innovative infrastructure solutions.
- Benefits: Enjoy a competitive salary, generous leave, private medical care, and flexible working options.
- Other info: Great career growth opportunities in a supportive and collaborative culture.
- Why this job: Make a real impact by connecting business operations with IT in a dynamic environment.
- Qualifications: Experience with ServiceNow and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Location: Hertfordshire (Flexible / Hybrid Working Opportunities Available)
Sector: Infrastructure & Construction
Position Type: Full-Time, Permanent
About the Client
Norton Blake is delighted to partner with a market-leading contracting group comprising multiple closely linked business units. Our client provides integrated, ground-breaking solutions across the civil engineering and construction sectors—specialising in large-scale infrastructure projects including rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. With around 250 active projects across the UK, they pride themselves on overcoming challenges, fulfilling commitments, and providing a highly satisfying work environment for their people.
The Role Overview
As the ServiceNow Specialist you will be the driving force behind the development, optimisation, and evolution of the enterprise ServiceNow environment. This is a position of genuine influence where you will act as the vital connector between business operations and IT teams, ensuring the platform delivers maximum value and directly supports strategic corporate goals.
Key Responsibilities
- Product Vision & Strategy: Define, communicate, and execute the product vision for the ServiceNow platform, ensuring total alignment with company objectives.
- Stakeholder Collaboration: Work closely with cross-functional stakeholders—including construction project managers, IT teams, and executive leadership—to gather requirements and prioritise features.
- Backlog Management: Create, maintain, and prioritise the product backlog, ensuring the development team is continuously focused on high-value features and enhancements.
- User Stories & Acceptance Criteria: Develop detailed user stories and clear acceptance criteria to guide the development team in delivering high-quality solutions.
- Project Management: Oversee the end-to-end product lifecycle, from initial ideation through to deployment, ensuring timely delivery and budget adherence.
- Continuous Improvement: Monitor and evaluate platform performance to identify optimisation opportunities and implement necessary enhancements.
- Training & Support: Provide training and documentation to end-users, ensuring the business is equipped to utilise the platform effectively.
- Market Research: Stay ahead of industry trends and ServiceNow best practices, leveraging this knowledge to drive innovation within the organisation.
About You
- ServiceNow Expertise: You possess a strong understanding and demonstrable hands-on experience with ServiceNow platform capabilities and configuration best practices.
- HR Module Experience: Specific experience working with the ServiceNow HR module is highly advantageous.
- Methodologies & Tools: Strong familiarity with Agile methodologies and modern project management tools is essential.
- Stakeholder & Communication Skills: Excellent interpersonal, communication, and analytical skills, with a proven track record of managing multiple priorities in a fast-paced environment.
- Problem Solving: Strong stakeholder engagement capabilities combined with sharp problem-solving skills.
Note from Norton Blake: If your past experience doesn’t match perfectly with every single requirement, we still highly encourage you to apply. You might possess the exact transferable skills our client is looking for.
What’s on Offer?
Our client recognises the immense value their employees bring and offers a competitive salary alongside a comprehensive, market-leading rewards and benefits package, which includes:
- Competitive base salary.
- Generous annual leave allowance plus an additional day off on your birthday (with options to buy extra leave).
- Private medical care & Life Assurance.
- Competitive company pension scheme.
- Flexible working opportunities and family-friendly policies (including enhanced maternity benefits).
How to Apply
To discuss this high-impact opportunity in more detail, please submit your CV directly to Norton Blake today.
ServiceNow Specialist in Watford employer: Norton Blake
Norton Blake is an exceptional employer, offering a dynamic and supportive work environment in Hertfordshire, where flexibility and hybrid working options are embraced. With a strong focus on employee growth, competitive salaries, and a comprehensive benefits package, including private medical care and generous leave policies, the company fosters a culture of collaboration and innovation, making it an ideal place for professionals seeking meaningful and rewarding careers in the infrastructure and construction sector.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Specialist in Watford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re genuinely interested in their work and how you can contribute as a ServiceNow Specialist.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with ServiceNow and how it aligns with their needs. Keep it concise but impactful—this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace ServiceNow Specialist in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the ServiceNow Specialist role. Highlight your relevant experience with the ServiceNow platform and any specific projects you've worked on that align with the job description.
Showcase Your Skills:Don’t just list your skills—demonstrate them! Use examples from your past work to show how you’ve successfully managed projects, collaborated with stakeholders, and solved problems in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit for the team at Norton Blake.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Norton Blake
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Understand its capabilities, especially the HR module, and be ready to discuss how you've used it in past projects. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've collaborated with different stakeholders in previous roles. Highlight your communication skills and how you've managed to gather requirements and prioritise features. This is crucial for the role, so make it a key part of your discussion.
✨Demonstrate Agile Familiarity
Since the job requires familiarity with Agile methodologies, be ready to talk about your experience with Agile project management tools. Share specific instances where you've applied these methodologies to deliver successful projects, as this will resonate well with the interviewers.
✨Bring Your Problem-Solving A-Game
Think of a few challenging situations you've faced in your previous roles and how you resolved them. Being able to articulate your problem-solving process will demonstrate your analytical skills and ability to thrive in a fast-paced environment, which is exactly what they’re looking for.
