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- Tasks: Lead user research to improve digital banking products and services.
- Company: A leading UK bank with a focus on innovation and user experience.
- Benefits: Competitive daily rate, hybrid working model, and opportunity to shape banking UX.
- Why this job: Make a real difference in banking by enhancing user experiences with your insights.
- Qualifications: Strong user research experience and excellent communication skills.
- Other info: Join a dynamic team in London with flexible working options.
A leading UK bank is seeking an experienced User Researcher to join on a 6-month contract. The role involves leading user research to enhance digital products and services based on user insights.
Strong experience in user research, excellent communication, and stakeholder management skills are required.
This role is based in London, with a hybrid working model of 2 days on-site per week. The offered rate is between £500-£525 per day inside IR35.
User Researcher (6-Month Contract) — Shape Banking UX employer: Norton Blake
Contact Detail:
Norton Blake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher (6-Month Contract) — Shape Banking UX
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and UX fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by practising common user researcher scenarios. Think about how you would approach user testing or stakeholder management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your portfolio! Make sure it highlights your best user research projects. We suggest tailoring it to reflect the skills mentioned in the job description, so the hiring team can see exactly how you fit the bill.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we often have exclusive roles listed that you won’t find anywhere else, so keep an eye out for those!
We think you need these skills to ace User Researcher (6-Month Contract) — Shape Banking UX
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your user research experience and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about user research and how you can contribute to enhancing digital products at our bank. Keep it engaging and personal!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Norton Blake
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies and be ready to discuss specific projects you've worked on. Highlight how your insights led to tangible improvements in digital products, as this will resonate with the bank's focus on enhancing their services.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to explain complex concepts in simple terms, especially when discussing your findings and how they influenced design decisions. This will show that you can effectively engage with stakeholders.
✨Showcase Your Stakeholder Management Skills
Be prepared to share examples of how you've successfully collaborated with different teams or stakeholders in the past. Discuss any challenges you faced and how you navigated them, as this will demonstrate your ability to manage relationships and drive projects forward.
✨Familiarise Yourself with the Banking Sector
Do some research on the bank and its digital products. Understanding their current offerings and any recent changes in the banking landscape will help you tailor your responses and show genuine interest in the role. It’s a great way to stand out from other candidates!
