At a Glance
- Tasks: Lead IT systems engineering, tackle complex issues, and enhance Microsoft 365 and Azure platforms.
- Company: Join a forward-thinking tech company with a focus on innovation and collaboration.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Other info: Mentorship opportunities and a chance to work on exciting automation projects.
- Why this job: Make a real impact by improving systems and automating processes in a dynamic environment.
- Qualifications: 3+ years in IT engineering, strong Microsoft 365 skills, and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
6 Months • £300 Outside IR35 • Hybrid
About the Role
As IT Systems Engineer (Level 2), you will be the senior technical resource within the IT team, acting as the primary escalation point for complex issues whilst taking ownership of the Microsoft 365, Azure and security platforms that underpin the business. This is a hands‑on engineering role combining support, infrastructure administration, security, automation and platform governance. You'll work closely with the Level 1 Analyst, lead technical improvements, and play a key role in maturing BGS's independent IT environment. We're looking for someone who enjoys solving problems, improving systems, automating repetitive tasks, and taking ownership of technology rather than simply maintaining it.
Key Responsibilities
- IT Operations & Support
- Act as the senior escalation point for complex technical issues across the Microsoft estate.
- Handle support tickets alongside the Level 1 Analyst, taking ownership of incidents through to resolution.
- Mentor and develop the Level 1 Analyst through ticket reviews, coaching and knowledge sharing.
- Maintain service availability and contribute to operational continuity planning.
- Microsoft 365 & Azure Administration
- Administer Microsoft Entra ID including user lifecycle management, Conditional Access, MFA, dynamic groups, RBAC and Identity Governance.
- Manage Exchange Online, including mail flow, transport rules, shared mailboxes, distribution lists and email security.
- Administer Microsoft Intune, Autopilot, compliance policies, configuration profiles and application deployment.
- Manage SharePoint Online and Microsoft Teams governance, permissions and site administration.
- Support Azure resources including subscriptions, resource groups, virtual machines and platform governance.
- Administer Microsoft Defender and related security tooling, including policy management and incident response.
- Tenant Management & Security
- Own and maintain the organisation's Microsoft 365 and Azure tenant configuration, governance and security posture.
- Manage tenant‑level administration including domains, subscriptions, permissions, governance policies and identity controls.
- Support Microsoft 365 and Azure tenant migration projects including user, mailbox, SharePoint, OneDrive, Teams and device migrations.
- Manage enterprise applications, SSO integrations, app registrations and third‑party identity providers.
- Conduct access reviews, enforce least‑privilege principles and maintain security governance standards.
- Manage DNS through Cloudflare, including SPF, DKIM and DMARC configuration.
- Support vulnerability remediation, audit readiness and compliance initiatives.
- Projects & Automation
- Lead infrastructure improvement initiatives, platform governance and automation projects.
- Develop and maintain PowerShell and Microsoft Graph API automation scripts.
- Contribute to internal tooling and business automation platforms.
- Evaluate and implement new technologies, integrations and service improvements.
- Maintain technical documentation, runbooks and change records.
Skills & Experience:
Essential
- 3+ years' experience in a hands‑on IT Engineering, Infrastructure or Senior Support role.
- Strong Microsoft 365 administration experience including Entra ID, Exchange Online, Intune and SharePoint.
- Experience administering Conditional Access, MFA, RBAC and Identity Governance.
- Strong understanding of Microsoft Defender and security best practice.
- Experience supporting or participating in Microsoft 365 and/or Azure tenant migrations.
- PowerShell scripting and automation experience.
- Solid networking knowledge including DNS, TCP/IP, VPNs and firewall concepts.
- Strong troubleshooting skills and the ability to take ownership of technical issues.
Desirable
- Microsoft Graph API experience.
- Cloudflare DNS administration.
- Azure Logic Apps or Azure App Services.
- Microsoft Sentinel, Defender for Cloud or Microsoft Purview.
- Experience integrating third‑party identity providers such as Okta or PingFederate.
- AZ-104, MS-102, SC-300 or similar Microsoft certifications.
- Python or other scripting languages.
Person Specification
- Takes ownership and sees problems through to resolution.
- Security‑conscious with a strong appreciation for governance and risk.
- Comfortable balancing operational support with project delivery.
- Documentation‑first and methodical in approach.
- Able to mentor others whilst remaining hands‑on technically.
- Continuously looking for opportunities to improve, automate and simplify.
Systems Engineer employer: Norton Blake
At BGS, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Systems Engineer, you'll not only tackle complex technical challenges but also have the opportunity to mentor junior team members, enhancing your leadership skills while contributing to meaningful projects. Our hybrid working model supports a healthy work-life balance, and we are committed to your professional growth through continuous learning and development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Engineer
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Norton Blake that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Systems Engineer
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Norton Blake, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Norton Blake can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Norton Blake will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Norton Blake
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Norton Blake. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Norton Blake.
