Senior IT Infrastructure Officer, 12 month FTC, £75,000 per annum, London/Hybrid
Banking
Job Purpose
We are seeking an experienced and highly motivated Senior IT Infrastructure Officer to oversee, manage, and continuously improve the organization’s IT infrastructure, enterprise systems, network environment, and end-user computing services.
The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization.
This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems.
- 7+ years of experience in enterprise IT infrastructure and systems administration.
- Experience within financial services, banking, trading, or treasury environments.
- Proven experience managing mission-critical infrastructure and applications.
- Experience operating within regulated and security-focused environments.
Key Responsibilities
Infrastructure & Systems Management
- Administer, maintain, and optimize Windows and Linux server environments.
- Manage VMware virtualized infrastructure (vSphere 8 and above).
- Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication.
- Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments.
- Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE).
- Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable).
- Manage patching processes using ManageEngine Patch Manager Plus.
- Support Microsoft 365 services and related cloud technologies.
- In depth understanding of Cyber security
- Monitor system performance, capacity, availability, and infrastructure health.
- Ensure compliance with IT governance, security policies, and operational standards.
End-User Computing & Branch Support
- Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support.
- Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems.
- Manage OS deployment, imaging, image creation, maintenance, and software packaging.
- Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Resolve technical incidents and service requests in line with agreed SLAs.
Operating Systems
- Windows 11
- VMware vSphere / vCenter (v8.0.3 and above)
- Veeam Backup & Replication
- Veeam ONE, VRO
- Microsoft Office 365
- SAAS solutions
- SQL Server
Security
- Symantec Endpoint Protection (SEP)
- Symantec Endpoint Encryption (SEE)
- SentinelOne – EDR/ XDR
- Endpoint DLP solutions
- Firewall administration
- Vulnerability management tools (e.g., Tenable)
Senior IT Infrastructure Officer employer: Norton Blake
Join a leading enterprise organisation in West London that values innovation and collaboration, offering a dynamic work culture where your expertise as a Power Platform Architect will directly influence the future of digital transformation. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work alongside senior stakeholders in a hybrid environment, ensuring a balanced work-life experience. This role not only allows you to shape best practices but also positions you at the forefront of cutting-edge Microsoft solutions, making it an exciting and rewarding place to advance your career.