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- Tasks: Lead UX design for major transformation programmes and enhance user experiences.
- Company: Join a leading UK enterprise shaping critical infrastructure.
- Benefits: Competitive contract rate, hybrid work model, and opportunity for professional growth.
- Other info: Exciting chance to drive UX maturity and standards across the organisation.
- Why this job: Make a real impact on large-scale projects while collaborating with diverse teams.
- Qualifications: Proven experience as a senior UX Lead in complex environments.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for an experienced UX Design Lead to join a major UK transformation programme supporting large-scale enterprise services. This is an opportunity to work across complex, high-impact programmes where user-centred design is helping shape the future of critical infrastructure.
This will be Hybrid, Inside IR35, circa £500-£600 depending on experience.
You’ll collaborate with cross-functional teams, delivery partners and senior stakeholders to improve digital experiences, establish UX standards and help drive organisational UX maturity.
Key Responsibilities- Lead UX activity across large transformation programmes and multiple workstreams
- Drive user-centred design practices across research, discovery, design and evaluation
- Create and review artefacts including journey maps, personas, wireframes, prototypes and service blueprints
- Facilitate workshops and stakeholder sessions across business and technical teams
- Govern and quality assure UX outputs delivered by third-party vendors and delivery partners
- Strong experience operating as a senior UX Lead within large enterprise or transformation environments
- Background working across complex, multi-vendor delivery programmes
- Ability to work strategically while remaining hands-on with UX delivery
- Excellent stakeholder management and workshop facilitation skills
- Experience across Agile, Waterfall and Hybrid delivery environments
- Strong understanding of UX governance, research and design best practices
We’re keen to speak with UX leaders who have strengths in one or more of the following:
- User Research
- Design Systems & Standards
- Journey Mapping & Service Design
Senior UX Designer- Senior Service Designer in Scotland employer: Norton Blake
Contact Detail:
Norton Blake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Designer- Senior Service Designer in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. Attend industry meetups or webinars to meet potential employers and showcase your skills.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date with your best work, especially projects that highlight your experience in user-centred design. When you get the chance, walk potential employers through your process and the impact of your designs.
✨Tip Number 3
Prepare for interviews by practising common UX scenarios. Think about how you would tackle challenges related to user research, journey mapping, and stakeholder management. This will help you demonstrate your hands-on experience and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior UX Designer- Senior Service Designer in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior UX Designer role. Highlight your experience in user-centred design and any relevant projects you've led. We want to see how your skills align with our needs!
Showcase Your Work: Include a portfolio that showcases your best work, especially projects that demonstrate your ability to drive UX practices in complex environments. We love seeing real examples of your journey maps, wireframes, and prototypes!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Norton Blake
✨Know Your UX Stuff
Make sure you brush up on your UX principles and practices. Be ready to discuss your experience with user research, design systems, and service design. Prepare examples of how you've led UX activities in previous roles, especially in large transformation programmes.
✨Showcase Your Collaboration Skills
Since this role involves working with cross-functional teams and senior stakeholders, be prepared to share specific instances where you've successfully collaborated with others. Highlight your workshop facilitation skills and how you've managed stakeholder expectations in the past.
✨Prepare Your Artefacts
Bring along examples of your work, such as journey maps, personas, wireframes, and prototypes. Being able to discuss these artefacts in detail will demonstrate your hands-on experience and understanding of UX governance and best practices.
✨Understand the Business Context
Research the company and its transformation programme. Understand their goals and challenges, and think about how your UX expertise can help them achieve their objectives. This will show that you're not just a designer but also a strategic thinker who can contribute to their success.