At a Glance
- Tasks: Create engaging UX copy and digital content for customer journeys.
- Company: Join a leading banking client focused on enhancing digital experiences.
- Benefits: Competitive contract pay, flexible working arrangements, and professional growth.
- Other info: Collaborate with talented teams in a dynamic digital environment.
- Why this job: Make a real impact by simplifying complex information for users.
- Qualifications: Experience in UX writing or content design, preferably in banking.
The predicted salary is between 40000 - 50000 £ per year.
Contract Opportunity – UX Writer / Content Designer
6 Month Contract
Inside IR35
Banking / Financial Services Experience Required
We’re currently supporting a leading banking client who are looking for an experienced UX Writer / Content Designer to join a high‑performing digital team focused on improving customer experiences across web and mobile platforms. This is a fantastic opportunity for someone who thrives on simplifying complex journeys and creating clear, engaging digital content that genuinely improves usability and customer outcomes.
What you’ll be doing:
- Creating user‑focused UX copy and digital content across multiple customer journeys
- Working closely with UX/UI Designers, Product Managers and Researchers to shape seamless digital experiences
- Using analytics, user testing and research insights to improve content performance and usability
- Ensuring all content aligns with brand tone of voice, accessibility and content design best practices
- Supporting content strategy across digital products and platforms
What we’re looking for:
- Strong experience as a UX Writer or Content Designer within digital environments
- Previous experience working within banking, financial services or another highly regulated/complex sector
- Ability to simplify technical or complex information into intuitive customer‑facing content
- Experience collaborating with cross‑functional digital teams
- Understanding of user journeys, UX principles and digital engagement
- Comfortable working with data, analytics and user research to inform content decisions
Content Designer in London employer: Norton Blake
Join a leading banking client that values innovation and collaboration, offering a dynamic work culture where your contributions as a Content Designer will directly enhance customer experiences across digital platforms. With a focus on employee growth, you will have access to professional development opportunities and the chance to work alongside talented UX/UI Designers and Product Managers in a supportive environment. This role not only allows you to simplify complex information but also positions you at the forefront of transforming digital content in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the banking and financial services sector on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX writing and content design work. Make sure it’s easy to navigate and showcases how you’ve simplified complex information in past projects.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of user journeys and UX principles. Be ready to discuss how you've used data and user research to inform your content decisions in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Content Designer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Content Designer role. Highlight your experience in UX writing and how you've simplified complex information in previous roles, especially in banking or financial services.
Showcase Your Collaboration Skills:We want to see how well you work with others! Mention any past experiences where you collaborated with UX/UI designers, product managers, or researchers. This will show us that you can thrive in a cross-functional team.
Focus on User-Centric Content:When writing your application, emphasise your ability to create user-focused content. Share examples of how you've used analytics and user testing to improve content performance and usability in your previous projects.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Norton Blake
✨Know Your Audience
Before the interview, research the banking client and their digital products. Understand their target audience and how your content can enhance user experiences. This will help you tailor your responses and demonstrate your knowledge of their needs.
✨Showcase Your Portfolio
Prepare a selection of your best work that highlights your experience as a UX Writer or Content Designer. Focus on projects where you simplified complex information and improved usability. Be ready to discuss your thought process and the impact of your work.
✨Collaborate Like a Pro
Since the role involves working closely with UX/UI Designers and Product Managers, be prepared to discuss your collaborative experiences. Share examples of how you’ve worked in cross-functional teams to create seamless digital experiences and how you value input from others.
✨Data-Driven Decisions
Familiarise yourself with analytics and user testing methods. Be ready to explain how you've used data to inform your content decisions in the past. This shows that you understand the importance of user insights in creating effective digital content.
