At a Glance
- Tasks: Analyse business processes and design operational journeys in the financial services sector.
- Company: Leading banking institution offering a hybrid work environment.
- Benefits: Competitive daily rate, flexible working, and opportunities for professional growth.
- Other info: Exciting role with potential for impactful contributions in a fast-paced environment.
- Why this job: Join a dynamic team to shape client experiences in wealth management.
- Qualifications: Experience in business analysis and strong stakeholder management skills.
The predicted salary is between 49500 - 60500 £ per year.
We need an experienced BA with a strong background in UK Wealth Management, Private Banking, Investment Management or broader Financial Services, with a particular focus on operational process design and business readiness.
Key requirements:
- Strong Business Analysis and requirements gathering experience.
- End-to-end operational journey and process design.
- Client onboarding, account opening, servicing, fulfilment, hand-offs, exceptions and escalations.
- Process mapping, operating procedures and client/operational journey documentation.
- Client lifecycle management and wealth operations experience.
- Operational controls, risks, approvals, ownership and service levels.
- Business and operational readiness, including launch-readiness documentation.
- Ability to identify operational gaps, dependencies and client/colleague friction points.
- Strong stakeholder management across Operations, Proposition, Platform/Technology, Compliance, Risk and Governance.
- Experience working in ambiguous build environments and bringing structure to requirements and processes.
- Understanding of client experience, conduct, operational resilience and operational risk.
Business Analyst, Business Analysis in London employer: Norton Blake
As a leading player in the financial services sector, our company offers an exceptional work environment for Business Analysts in London, combining a hybrid model that promotes flexibility and work-life balance. We prioritise employee growth through continuous training and development opportunities, fostering a culture of collaboration and innovation where your insights directly impact operational excellence. Join us to be part of a dynamic team that values your expertise and supports your career aspirations in a thriving industry.
