Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design of a cutting-edge Customer Intelligence platform using Dynamics 365 and Azure.
- Company: Major enterprise organisation transforming customer platforms.
- Benefits: Competitive daily rate, flexible contract, and opportunity to work on innovative projects.
- Why this job: Make a significant impact by architecting scalable, data-driven customer engagement solutions.
- Qualifications: 12+ years in enterprise CRM with strong Dynamics 365 and Power Platform expertise.
- Other info: Initial 6-month contract based in London with excellent career growth potential.
Contract / £700 - £750 per day
We're working with a major enterprise organisation undergoing a significant customer platform transformation and is looking for a senior Dynamics 365 CRM Architect to lead the design of how D365, Azure, and data come together to form a true Customer Intelligence platform.
The ideal Dynamics 365 Architect will have led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. This will be initially 6 months, London and inside IR35.
What you'll be doing:
- Owning the solution architecture across Dynamics 365 Sales, Customer Service, and Customer Insights
- Designing integration patterns between D365, Azure services, APIs, middleware, and enterprise data platforms
- Defining Dataverse data models, segmentation, identity resolution, and customer data flows
- Establishing governance, CI/CD, and environment strategy for Power Platform and D365
- Bringing AI / analytics capability into the CRM landscape (Customer Insights, AI Builder, Cognitive Services)
What we're looking for:
- 12+ years in enterprise CRM, including 10+ years with Dynamics 365 / Power Platform
- Strong expertise in Sales, Customer Service, and Customer Insights architecture
- Extensive experience in systems integrations, including API design, webhooks, message queues, Azure Integration Services, and data synchronization
- Proven track record delivering scalable CRM solutions across large organizations
- Experience with Azure Data Factory, Azure Functions, Logic Apps, and integration middleware
- Strong analytical capabilities using Power BI and Customer Insights metrics
Dynamics Crm Architect in England employer: Norton Blake
Contact Detail:
Norton Blake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics Crm Architect in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. The more people you know, the better your chances of landing that Dynamics CRM Architect gig.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies highlighting your past projects with Dynamics 365 and Azure. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to Dynamics 365 architecture and integration patterns. Practice articulating your thought process and solutions to complex problems.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by hiring managers who are looking for top talent.
We think you need these skills to ace Dynamics Crm Architect in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dynamics 365 CRM Architect role. Highlight your experience with D365, Azure, and customer insights, and don’t forget to showcase any relevant projects you've led.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description and show us your passion for customer engagement solutions.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include your expertise in systems integrations, API design, and any experience with Azure services. This will help us understand how you can contribute to our customer platform transformation.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Norton Blake
✨Know Your Dynamics 365 Inside Out
Make sure you’re well-versed in Dynamics 365, especially the Sales, Customer Service, and Customer Insights modules. Brush up on your knowledge of integration patterns and how Azure services interact with D365. Being able to discuss specific projects where you've implemented these solutions will really impress.
✨Showcase Your Architectural Skills
Prepare to talk about your experience in designing scalable and secure architectures. Have examples ready that demonstrate your ability to lead end-to-end implementations. Highlight any governance strategies or CI/CD processes you've established in previous roles.
✨Demonstrate Your Analytical Prowess
Since the role involves bringing AI and analytics into the CRM landscape, be ready to discuss how you've used tools like Power BI and Customer Insights metrics in past projects. Share specific instances where your analytical skills led to improved customer engagement or data-driven decisions.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s current CRM challenges and their vision for the future. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
