Job Description
IT Engineer
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Recruitment Agency: Norton Blake
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Position Type: 12 month FTC
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Location: Onshore
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Norton Blake is partnering with a global industry leader to recruit an IT Engineer responsible for delivering hands-on 1st and 2nd line support across global operations. This position offers direct exposure to enterprise infrastructure and modern end-user computing, with a structured pathway to progress into a Senior IT Engineer role.
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Key Responsibilities
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- Deliver responsive 1st and 2nd line support to end-users, resolving service requests and technical incidents within SLA targets.
- Deploy, configure, and manage Windows endpoints using Autopilot, Microsoft Intune, and modern management tooling.
- Administer Windows Server, Active Directory, DNS, DHCP, and Group Policy under the guidance of senior technical staff.
- Execute user onboarding and offboarding workflows, including account provisioning, hardware configuration, and access management.
- Monitor infrastructure health, alerting dashboards, and backup jobs, escalating anomalies as necessary.
- Maintain technical documentation, runbooks, knowledge base articles, and ITSM asset records.
- Troubleshoot core network components, including basic switch configurations, Wi-Fi, and VPN operations.
- Provide on-site IT support for local office operations, including meeting room media systems and hardware maintainence.
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Requirements & Experience
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- Minimum 3 years of hands-on experience in IT support or systems administration.
- Degree or equivalent practical experience in Information Technology, Computer Science, or a related discipline.
- Proven experience supporting end-user computing, identity administration, core infrastructure, and monitoring/automation tools.
- Demonstrated background supporting users across diverse geographical locations, time zones, or operational environments.
- Excellent communication skills with the ability to interact effectively across all business levels.
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What Is Offered
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- Clear, defined development path toward a Senior IT Engineer classification.
- Opportunity to work with modern deployment technology (Intune, Autopilot) in a global operational context.
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To apply or request further details, click apply now or email your CV to danny.oreilly@nortonblake.co.uk
IT Engineer in Crawley employer: Norton Blake
As a leading player in the financial services sector, our company offers an exceptional work environment for Business Analysts in London, combining a hybrid model that promotes flexibility and work-life balance. We prioritise employee growth through continuous training and development opportunities, fostering a culture of collaboration and innovation where your insights directly impact operational excellence. Join us to be part of a dynamic team that values your expertise and supports your career aspirations in a thriving industry.
