At a Glance
- Tasks: Create engaging UX copy and digital content to enhance customer journeys.
- Company: Leading banking client with a focus on digital innovation.
- Benefits: Competitive daily rate, flexible work arrangements, and a chance to shape user experiences.
- Other info: Opportunity for professional growth in a dynamic digital environment.
- Why this job: Join a high-performing team and make a real impact on customer experiences.
- Qualifications: Experience in UX writing or content design, preferably in banking or financial services.
Contract Opportunity – UX Writer / Content Designer
Location: London - 1 day per week onsite
Duration: 6 Month Contract
Rate: £400-£425 per day Inside IR35
Banking / Financial Services Experience Required
We're currently supporting a leading banking client who are looking for an experienced UX Writer / Content Designer to join a high-performing digital team focused on improving customer experiences across web and mobile platforms. This is a fantastic opportunity for someone who thrives on simplifying complex journeys and creating clear, engaging digital content that genuinely improves usability and customer outcomes.
What you'll be doing:
- Creating user-focused UX copy and digital content across multiple customer journeys
- Working closely with UX/UI Designers, Product Managers and Researchers to shape seamless digital experiences
- Using analytics, user testing and research insights to improve content performance and usability
- Ensuring all content aligns with brand tone of voice, accessibility and content design best practices
- Supporting content strategy across digital products and platforms
What we're looking for:
- Strong experience as a UX Writer or Content Designer within digital environments
- Previous experience working within banking, financial services or another highly regulated/complex sector
- Ability to simplify technical or complex information into intuitive customer-facing content
- Experience collaborating with cross-functional digital teams
- Understanding of user journeys, UX principles and digital engagement
- Comfortable working with data, analytics and user research to inform content decisions
Content Designer / UX Writer employer: Norton Blake
Join a leading banking client in London as a Content Designer / UX Writer, where you will be part of a high-performing digital team dedicated to enhancing customer experiences. With a focus on collaboration and innovation, the company offers a supportive work culture that values employee growth through continuous learning and development opportunities. Enjoy the unique advantage of working one day a week onsite, allowing for flexibility while contributing to meaningful projects that simplify complex journeys and improve usability.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer / UX Writer
✨Tip Number 1
Network like a pro! Reach out to folks in the banking and financial services sector on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best UX writing and content design work. Make sure it’s user-friendly and reflects your ability to simplify complex information. This is your chance to shine, so let your creativity flow!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of UX principles and customer journeys. Be ready to discuss how you’ve used data and user research to inform your content decisions. Confidence is key, so practice makes perfect!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that match your skills. Don’t just wait for the perfect job to come to you; take the initiative and get your application in. Let’s land that dream role together!
We think you need these skills to ace Content Designer / UX Writer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in UX writing and content design, especially in banking or financial services. We want to see how your skills align with what we're looking for!
Showcase Your Work:Include a portfolio or examples of your previous work that demonstrate your ability to simplify complex information. We love seeing how you've created engaging digital content that improves usability and customer experiences.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language that reflects your understanding of UX principles and user journeys. Remember, we value clarity just as much as you do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at Norton Blake
✨Know Your Audience
Before the interview, research the banking client and their digital products. Understand their target audience and how your content can enhance user experiences. This will help you tailor your responses and demonstrate your knowledge of the industry.
✨Showcase Your Portfolio
Bring examples of your previous work that highlight your ability to simplify complex information. Be ready to discuss specific projects where your UX writing made a measurable impact on usability and customer satisfaction.
✨Collaborate Like a Pro
Prepare to talk about your experience working with cross-functional teams. Share examples of how you've collaborated with UX/UI designers, product managers, and researchers to create seamless digital experiences. This shows you can thrive in a team environment.
✨Data-Driven Decisions
Be ready to discuss how you've used analytics and user testing to inform your content decisions. Highlight any specific metrics or insights that led to improvements in content performance, as this demonstrates your ability to leverage data effectively.
